Reviews
Excellent service and prompt, got an appointment right
Excellent service and prompt, got an appointment right away, did what they said they would do and it worked
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, we're delighted to hear that you had an excellent experience with our team at Herb Chambers Chevrolet of Danvers. Thank you for your feedback and support!
Horrible horrible service department.
Horrible horrible service department. Brought my truck in a few times same issues. Under extended warranty. Had my truck for over a month, got rental and they only paid for 4 days, left me with paying over $1900.00 to enterprise. Truck brought back again same issues, to be told nothing is under warranty it’s maintenance work now. The worst service manager Jose! Plays games! Lies! Telling me he is getting deductions from his personal pay because extended warranty only wanted to pay for after market parts & he wouldn’t allow that! So he is paying the difference. This is not the end of me letting others know not to go here. I have service records & more for proof & so others will not make the same mistake going here!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out. I'm disappointed to hear that your experience has not met expectations and would like the opportunity to discuss these concerns with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Bobby Haddad - General Manager - rhaddad@herbchambers.com
Very professional and they are very knowledgeable about
Very professional and they are very knowledgeable about their products and services. Michael in service is a great person to deal with never a problem. I would recommend herb chambers to anyone looking for a new car used or any service work. They come Highly recommend in my book.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're delighted to hear that Michael and our team at Herb Chambers Chevrolet of Danvers provided such knowledgeable and professional service. We appreciate your recommendation and look forward to assisting with any future needs!
Had a great experience did what they had to do.
Had a great experience did what they had to do. Only was there for an hour always asking for other things they can do for you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your visit was efficient and pleasant at Herb Chambers Chevrolet of Danvers! Our team is always eager to go the extra mile for our customers. Thanks for sharing your experience with us!
Brought my truck in for repairs, the representative
Brought my truck in for repairs, the representative explained what needed to be fixed, and he made sure everything would be covered under my extended warranty.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Emanuel! We're delighted to hear that our team at Herb Chambers Chevrolet of Danvers took care of your truck repairs and ensured everything was covered under warranty. Thanks for trusting us with your vehicle!
Herb Chambers has always taken great care of me and my
Herb Chambers has always taken great care of me and my Malibu. Still running like new at 90,000 miles. The entire Herb Chambers team is great. Very professional, courteous and friendly. I only bring my car here for service. Thank you all!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James! We're delighted to hear that your Malibu is still running like new and that you've had such positive experiences with the Herb Chambers Chevrolet of Danvers team. We appreciate your trust in us for all your service needs!
I needed new Kay’s asap and Mike Aragon’s in service
I needed new Kay’s asap and Mike Aragon’s in service bailed me out
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback made our day! Thanks for the five-star review! - Herb Chambers Chevrolet of Danvers
Miguel was fast and efficient… hate long days at the
Miguel was fast and efficient… hate long days at the dealership.. fastest experience I’ve ever had 👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Vanessa! We're delighted to hear that Miguel made your visit quick and efficient at Herb Chambers Chevrolet of Danvers. Thanks for sharing your experience with us!
Our Salesman Miguel Martinez was exceptional!
Our Salesman Miguel Martinez was exceptional! He is very knowledgeable & professional. He made buying a new car very easy . Alex who did the finance made the process seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Raymond, we're delighted to hear that Miguel and Alex made your experience at Herb Chambers Chevrolet of Danvers exceptional. Thank you for sharing your positive feedback!
Scott in service always takes care of me immediately.
Scott in service always takes care of me immediately. He knows me and my vehicle and gets my service done promptly. Keeps me coming back. Bill Wood
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill, we're delighted to hear that Scott consistently provides you with excellent service at Herb Chambers Chevrolet of Danvers. We appreciate your loyalty and look forward to seeing you again! Safe travels!