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Herb Chambers Chevrolet of Danvers

(927 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award

Reviews

(927 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Chevrolet of Danvers from DealerRater.

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Had a great experience did what they had to do.

Had a great experience did what they had to do. Only was there for an hour always asking for other things they can do for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're delighted to hear that your visit was efficient and pleasant at Herb Chambers Chevrolet of Danvers! Our team is always eager to go the extra mile for our customers. Thanks for sharing your experience with us!

Very professional and they are very knowledgeable about

Very professional and they are very knowledgeable about their products and services. Michael in service is a great person to deal with never a problem. I would recommend herb chambers to anyone looking for a new car used or any service work. They come Highly recommend in my book.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear that Michael and our team at Herb Chambers Chevrolet of Danvers provided such knowledgeable and professional service. We appreciate your recommendation and look forward to assisting with any future needs!

Brought my truck in for repairs, the representative

Brought my truck in for repairs, the representative explained what needed to be fixed, and he made sure everything would be covered under my extended warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Emanuel! We're delighted to hear that our team at Herb Chambers Chevrolet of Danvers took care of your truck repairs and ensured everything was covered under warranty. Thanks for trusting us with your vehicle!

Herb Chambers has always taken great care of me and my

Herb Chambers has always taken great care of me and my Malibu. Still running like new at 90,000 miles. The entire Herb Chambers team is great. Very professional, courteous and friendly. I only bring my car here for service. Thank you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi James! We're delighted to hear that your Malibu is still running like new and that you've had such positive experiences with the Herb Chambers Chevrolet of Danvers team. We appreciate your trust in us for all your service needs!

I needed new Kay’s asap and Mike Aragon’s in service

I needed new Kay’s asap and Mike Aragon’s in service bailed me out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your feedback made our day! Thanks for the five-star review! - Herb Chambers Chevrolet of Danvers

Miguel was fast and efficient… hate long days at the

Miguel was fast and efficient… hate long days at the dealership.. fastest experience I’ve ever had 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Vanessa! We're delighted to hear that Miguel made your visit quick and efficient at Herb Chambers Chevrolet of Danvers. Thanks for sharing your experience with us!

Our Salesman Miguel Martinez was exceptional!

Our Salesman Miguel Martinez was exceptional! He is very knowledgeable & professional. He made buying a new car very easy . Alex who did the finance made the process seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Raymond, we're delighted to hear that Miguel and Alex made your experience at Herb Chambers Chevrolet of Danvers exceptional. Thank you for sharing your positive feedback!

Scott in service always takes care of me immediately.

Scott in service always takes care of me immediately. He knows me and my vehicle and gets my service done promptly. Keeps me coming back. Bill Wood

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bill, we're delighted to hear that Scott consistently provides you with excellent service at Herb Chambers Chevrolet of Danvers. We appreciate your loyalty and look forward to seeing you again! Safe travels!

Found my car parked outside after waiting 2-1/2 hours,

Found my car parked outside after waiting 2-1/2 hours, for a hour and half job, why could service not notify me when job was complete?

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Stephen, thank you for the review. I'm disappointed to hear about this experience and regret any frustration or inconvenience it may have caused for you. The situation will be reviewed with our team so we can take steps to improve our processes moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Bobby Haddad - General Manager - rhaddad@herbchambers.com

Just bought the Chevy Trax and had Tim to help me along

Just bought the Chevy Trax and had Tim to help me along my car journey. Lots of knowledge , patience and friendly. A+ for your service. We took 2 road tests as I had questions, and even that was NO problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dora! We're delighted to hear that Tim provided you with knowledgeable and patient service at Herb Chambers Chevrolet of Danvers. Enjoy your Chevy Trax!