Reviews
I had a flat tire on my way to work this morning.
I had a flat tire on my way to work this morning. After changing to my spare, I drove immediately to Herb Chambers as I knew they would open early. When I got there, they immediately addressed my situation and got me back on the road very quickly and with a smile. I couldn’t be happier that I bought my new car here at Herb Chambers. The sales and service teams are amazing! Thank you, Herb Chambers!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeff! We're delighted to hear that our team at Herb Chambers Chevrolet of Danvers was able to get you back on the road quickly and with a smile! Thanks for choosing us for your new car purchase and service needs. Safe travels ahead!
I've been bringing my Chevi to Erio for the last two
I've been bringing my Chevi to Erio for the last two years, re: inspection of the performance, oil changes, and little repair tasks and can confidently attest to his professionalism, timely manner in setting up appointments and the team's overall great customer service. The whole service team goes above and beyond to meet the customers' needs. A big thank you to Erio for always addressing my concerns in a timely fashion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Anna, we're delighted to hear about your positive experiences with Erio and the service team at Herb Chambers Chevrolet of Danvers. Thank you for trusting us with your vehicle over the years - we look forward to continuing to serve you in the future!
I delt with Scott and have been dealing with him for
I delt with Scott and have been dealing with him for years I’ve brought corvettes Cadillacs and fords there some I bought there some I didn’t he has always treated me good and just as important fixed the problem. Definitely recommend him and Hurb Chambers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for your continued trust in Scott and the team at Herb Chambers Chevrolet of Danvers! We're delighted to know you've had consistently positive experiences with us. Your recommendation means a lot, and we're here whenever you need assistance!
My Tahoe has been serviced by Herb Chambers Chevrolet
My Tahoe has been serviced by Herb Chambers Chevrolet from the time I bought it in 2017. Scott Lyon is the agent I deal with and he is honest and very knowledgeable. I even purchased tires because I believe in his honesty and ability to be competitive with any competition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steve! We're delighted to hear that Scott has consistently provided you with honest and knowledgeable service at Herb Chambers Chevrolet of Danvers. Thank you for trusting us with your Chevrolet Tahoe's needs since 2017!
I found every aspect of Herb Chambers Chevrolet in
I found every aspect of Herb Chambers Chevrolet in Danvers to be incompetent from the sales manager to the finance person and especially the service department nobody really cares about the customer at all. It’s such a big company that they have plenty of customers and don’t need to make anybody happy. It’s all about doing a good enough job to get by there and for me they didn’t even come close. I would strongly recommend that you avoid the dealership there’s plenty of other good Chevy dealers and nice cars.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
David, thank you for the review. We strive for excellent customer service and it's disappointing to know we fell short. I would appreciate the opportunity to discuss this further with you and see how we can make things right. Please feel free to reach out at your convenience. Thanks again, Bobby Haddad - General Manager - rhaddad@herbchambers.com
The service team at Herb Chambers Chevrolet is
The service team at Herb Chambers Chevrolet is outstanding. I’ve had the pleasure of dealing with Erio Perez as my service advisor on a few occasions. He is personable and very thorough throughout the entire process. He’s careful to explain all work in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Geno, we're delighted to hear that Erio and our service team at Herb Chambers Chevrolet of Danvers provided you with such a thorough experience. Thank you for sharing your positive feedback!
Very happy with our most recent service stop.
Very happy with our most recent service stop. Scott, Service Advisor was excellent and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your excellent and efficient service experience with Scott at Herb Chambers Chevrolet of Danvers! Safe travels!
Herb Chambers Chevrolet of Danvers went out of their way
Herb Chambers Chevrolet of Danvers went out of their way to help and great customer service. Outstanding!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wendy, we're delighted to hear that you had an outstanding experience with us at Herb Chambers Chevrolet of Danvers! Thank you for your kind words and support.
Every one I encountered at the dealership was friendly
Every one I encountered at the dealership was friendly and knowledgeable. They had the part that I needed and made the repairs in a timely manner The waiting room was clean and comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for sharing your experience with us at Herb Chambers Chevrolet of Danvers! We're glad to hear our team provided friendly service and that the repairs were completed promptly. We appreciate your feedback on our clean and comfortable waiting room as well!
Very professional service attention to detail Definitely
Very professional service attention to detail Definitely would recommend Over all excellent Five stars Great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Eric, thank you for the five-star review! We're delighted to hear that our team at Herb Chambers Chevrolet of Danvers provided professional service and attention to detail. We appreciate your recommendation! Safe travels!