Reviews
Kevin was professional, honest, and a pleasure to work
Kevin was professional, honest, and a pleasure to work with. He helped us find all the discounts we could qualify for. We didn’t feel unpleasant pressure and reached a fair deal. Really happy with our experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Will, thank you for sharing your positive experience with Kevin and the team at Herb Chambers Chevrolet of Danvers! We're glad to hear that you found a fair deal without any pressure. Enjoy your new vehicle, and we appreciate your support!
Scott was very helpful and polite I've dealt with a lot
Scott was very helpful and polite I've dealt with a lot of service writers over the years Scott is the best A+++ I will continue to come in for service because of my experience cust for life
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roger, we're delighted to hear that Scott provided such excellent service at Herb Chambers Chevrolet of Danvers! Thank you for your loyalty and kind words. We look forward to seeing you again soon!
It is always a pleasure dealing with Scott he takes care
It is always a pleasure dealing with Scott he takes care making sure all things are right and when I leave I have no worry
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We're happy to hear Scott always takes such wonderful care of you & your vehicle and we'll be sure to let him know how much you appreciate his assistance. See you next time at Herb Chambers Chevrolet of Danvers!
Thank you Scott always a pleasure
Thank you
I recently brought my 2023 C-8 Corvette in for service.
I recently brought my 2023 C-8 Corvette in for service. 1st service was an oil/filter change and a recall for a computer update, a few days later I brought it in for a transmission filter change. My service representative Mr. Scott Lyons was outstanding! He was extremely polite, very knowledgeable and explained in detail every step of both services. He arranged for transportation to my place of work and also from my home when the transmission service was completed. Herb Chambers Chevrolet Danvers is fortunate to have such a professional! A+++!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dana, we're delighted to hear that Scott provided such exceptional service during your visits at Herb Chambers Chevrolet of Danvers. Thank you for sharing your experience and the kind words!
Service staff are great and easy to deal with.
Service staff are great and easy to deal with. I’ve never been disappointed. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our privilege to serve you! Thanks for being a Herb Chambers Chevrolet of Danvers customer - we look forward to seeing you next time!
Everyone is cordial and helpful.
Everyone is cordial and helpful. Scott makes sure my car is well taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for leaving us this five-star review and the kind words about our service team at Herb Chambers Chevrolet of Danvers! We'll see you next time!
Joe Balesteri is a consummate sales professions & was a
Joe Balesteri is a consummate sales professions & was a pleasure to work with as he stepped me through the Traverse RS options & the buy/lease alternatives as I neared the end of my 3-mos shopping for a 3-row SUV (Kia Telluride, Traverse & Lexus TX). Joe demonstrated the perfect mix of pro knowledge & personal/relational dialog that convinced me that I was in the right Chevy location & working with the right sales pro. (I'd already passed on two other RS's in the weeks prior). Joe's follow up between the purchase-signing & taking delivery day (5 days later) was thorough & unsolicited by me. He took the initiative to reach out & make sure I knew all I needed to take delivery & turn in my trade-in...even drove the Traverse to my NH town hall to take my trade-in, deliver the Traverse & instruct me while I sat in the RS on the myriad of mechanical & digital functions that were either new to me (I turned in a 20-yr-old Solara convertible) or worked differently than my old trade-in. I will highly recommend to anyone buying a new Chevy to go see Joe. Manager Alex, who filled in during one visit when Joe was off, was also very helpful & professional during the buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Russ, thank you for sharing your experience! We're delighted to hear that Joe and Alex provided such exceptional service at Herb Chambers Chevrolet of Danvers. Enjoy your new Traverse RS. We appreciate the recommendation!
Great service except that the advertised price was not
Great service except that the advertised price was not the price I paid for. I was charged more and they did not vacuum the car as they were supposed to.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback. We regret any pricing discrepancies or overlooked expectations you experienced during your visit. Your feedback is appreciated and will be shared with our team so we can ensure all our customers receive five-star service moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Eduart Lela - General Manager - elela@herbchambers.com
Everyone was so friendly and outgoing and made you feel
Everyone was so friendly and outgoing and made you feel welcome. The water bottles after in the car makes a great touch and feel like you are welcome and a friend not just a client or customer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you felt welcomed and appreciated the little touches here at Herb Chambers Chevrolet of Danvers. Thanks for sharing your experience!
Excellent and proficient service and efficient timing
Excellent and proficient service and efficient timing Good Team, friendly service atmosphere They showed respect for the customer and I would send my friends there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, thank you for recognizing the excellent service and friendly atmosphere at Herb Chambers Chevrolet of Danvers! We appreciate your recommendation.