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Skalnek Ford

(248 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 551-6960 (855) 551-6960
Used (888) 719-5403 (888) 719-5403
Service (877) 739-9310 (877) 739-9310

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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You can count on Ryan Marshall

We had run out of miles on our GM leased car with 6 months to go on the lease. Although we considered another GM product, the pricing wasn't working out. I had leased a Ford Escape from Ryan Marshall at Skalnek Ford in 2015 and he did a great job with the sales process. So, given our frustration with the GM experience, I called Ryan. Within a couple hours, he had put together a good lease deal for us on a 2017 Escape, including taking care of our GM lease. He is focused, efficient, fair, trustworthy and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glad we could help, and thank you for being a loyal customer.

Skalnek Ford, Lake Orion, MI

Best Dealership ever. Mike Steffler really went the extra mile for me. I am completely satisfied with my experience. I was treated like family!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the 5 star review!

Great job

This is the third car that I purchased from skalnek Ford and specifically Ryan Marshall and I couldn't be happier he always takes care of me and my family whenever we need it and we will be going to Ryan and skalnek Ford for many years to come

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satisfied customer!

Lance Richardson is a fantastic salesman! I couldn't be more happy! Thank you for helping me get the car I wanted!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much the review! we hope you love the new car.

Best of the best

Rick and staff are the best highly recommend by me and my family always goes the extra mile to make me and my wife happy thank you Skalnek ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Joe for the great review! we hope you love the new ride.

Great service

Great service , highly recomend Skalnek Ford . There Salesman are all great, the body shop ,i have never had any issues with this company at all , just picked a new car up Saturday called to have remote starter added they did that today with no problem. Can't say enough good things about this place .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review and being a loyal customer!

Ryan Marshall was very thorough and professional!

Ryan Marshall was awesome. Very professional and took a lot of time with my wife going over her new car explaining all of the features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks you for the review, we hope you and your wife love the new ride!

Ryan Marshal to the Rescue, part II

We have purchased five cars at Skalnek Ford... Ryan is always involved, and he makes it happen in the best way possible! Great negotiation skills, he gets it done fast, and at a fair price for all! Exchanges, good rates, you got it! And... in a bind, I had a replacement car to drive while mine was getting fixed. Thanks, Ryan... Thanks Skalnek. Best place in Michigan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for being such a loyal customer!

Skalnek Ford

Great experience with our sales person Ryan Marshall. We leased a 2017 Ford Escape. The process was quick and painless. Skalnek had a ton of vehicles to choose from. Ryan didn't great job getting us the car we wanted at the payment we wanted. Thank you Ryan and Skalnek!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review, we hope you love the new ride!

Best service ever!

The best customer service, best prices. I would recommend this dealership to everyone looking for new and used cars. they put the family in family business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review!