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Skalnek Ford

(252 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 551-6960 (855) 551-6960
Used (888) 719-5403 (888) 719-5403
Service (877) 739-9310 (877) 739-9310

Reviews

(252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Skalnek Ford from DealerRater.

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Ryan Marshall is our go to sales guy!

Ryan goes above and beyond in the sales process. If you are looking for an honest salesman, he is your guy! He makes the process run smoothly and works hard to make certain you are satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the review and choosing us as you dealer, we hope you love your new ride.

Best time at a dealer ever.

Awesome experience. I will definitely be buying here again. ThisThis is my first review ever, I felt like it was deserving of one. The sales staff were the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 star rating!

Another Ford from Skalnek

Lauren was great. The entire dealership experience was a pleasure. She made it very easy to trade my existing F150 for a 2016 F150. Thanks for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lauren was a pleasure to deal with.

I recently purchased a 2016 Ford at Skalnek Ford in Lake Orion. My salesperson Lauren was a pleasure to deal with. She is very knowledgeable and was a big help in my buying decision. I will buy from her from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five star review, we hope you love the new ride.

Great experience at Skalnek Ford

Jessica Carels did a great job finding me a new F150. I put her through the ringer looking at all types of vehicles. She helped be narrow my search and ultimately put me into a great truck. Thanks Jessica!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best service

Best service I have ever received! My sales person was Jessica.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 star review!

happy car shopper--go see Ryan Marshall!!

I really enjoy working with Ryan Marshall when looking for a great Ford lease! He is very friendly. He listens to what you want in a vehicle, and understands what you can afford. I am sending my friends and relatives to see Ryan, and I know he will take good care of them, just as he has done for me! It is worth the drive from Shelby Township.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for choosing Us here at Skalnek Ford! We hope you love the new ride, also thank you for the referrals.

Easy Deal!!!

My husband and I hate the process of all the paper work and the trade in haggeling.Mike Steffler made the whole thing very painless and worked hard to find me the perfect Escape.He kept us informed every step of the way and the friendly atmosphere in the dealership was refreshing!I will be back when we are in need again.Thanks Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, for the great review! we hope you love your new Ride!

The most seamless process ever.

We have done business w/ Skalnek for over 25 years, this purchase was be far the most seamless,and the least stressful. Our salesman was professional, knowledgeable, and forthcoming. He was eager to come in early to meet our needs. It was so refreshing to be treated like a customer is important. Thank you Ryan Marshall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great dealership!

Great dealership! My sales representative Lauren Moloney was fantastic. Lauren made the whole experience exciting and pleasant. No pressure or typical sales tactics. Lauren is a true joy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greg, Thank You for the great review, we hope you love your new Vehicle!