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Skalnek Ford

(248 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 551-6960 (855) 551-6960
Used (888) 719-5403 (888) 719-5403
Service (877) 739-9310 (877) 739-9310

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience at Skalnek Ford

Jessica Carels did a great job finding me a new F150. I put her through the ringer looking at all types of vehicles. She helped be narrow my search and ultimately put me into a great truck. Thanks Jessica!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best service

Best service I have ever received! My sales person was Jessica.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 star review!

happy car shopper--go see Ryan Marshall!!

I really enjoy working with Ryan Marshall when looking for a great Ford lease! He is very friendly. He listens to what you want in a vehicle, and understands what you can afford. I am sending my friends and relatives to see Ryan, and I know he will take good care of them, just as he has done for me! It is worth the drive from Shelby Township.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for choosing Us here at Skalnek Ford! We hope you love the new ride, also thank you for the referrals.

Easy Deal!!!

My husband and I hate the process of all the paper work and the trade in haggeling.Mike Steffler made the whole thing very painless and worked hard to find me the perfect Escape.He kept us informed every step of the way and the friendly atmosphere in the dealership was refreshing!I will be back when we are in need again.Thanks Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, for the great review! we hope you love your new Ride!

The most seamless process ever.

We have done business w/ Skalnek for over 25 years, this purchase was be far the most seamless,and the least stressful. Our salesman was professional, knowledgeable, and forthcoming. He was eager to come in early to meet our needs. It was so refreshing to be treated like a customer is important. Thank you Ryan Marshall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership!

Great dealership! My sales representative Lauren Moloney was fantastic. Lauren made the whole experience exciting and pleasant. No pressure or typical sales tactics. Lauren is a true joy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greg, Thank You for the great review, we hope you love your new Vehicle!

Ryan Marshall to the rescue

My wife and I have dealt with the same GM dealer for the past three vehicles, when going to pick up our new one at the last minute they raise the price over $100 p.m. I stopped into scalneck ford and met Ryan, told him exactly what I wanted and at that moment it wasn't available. Problem being my lease was due to go back within a day or two. Ryan offered not only to take my vehicle back to a GM dealer and turn it in, made arrangements for a vehicle for me to drive while he was getting the vehicle we wish to lease, and then found the vehicle and delivered it to my home

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dean, Thank you for the great review! We are glad we were able to find you the right vehicle for your needs. don't forget us next time!

Great Customer Service and Inventory

My experience good not have been better. Ted Coons was very attentive without any pressure. He answered all my questions before I asked! I love my new used Ford Focus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mary, Thank you for the great review. We are glad to here you love your new Focus!

Another Kaycy Dymond Homerun

Third time buying/leasing from Kaycy. Always a pleasure. Very informative and always digs out the best deal! Customer and FRIEND for life! Chet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chet, Thank you so much for the great review! We hope you love your new ride!

Lauren was great

I recently picked up an Explorer from Lauren at Skalnek. She exceeded my expectations! she had a lot of knowledge about Ford products and was incredibly fun to work with. I would definitely recommend her and Skalnek to anyone looking for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.