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Skalnek Ford

(248 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 551-6960 (855) 551-6960
Used (888) 719-5403 (888) 719-5403
Service (877) 739-9310 (877) 739-9310

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ryan Marshall went above and beyond

We first met Ryan in 2012 when we bought our first car from Skalnek Ford. This will be our 35 anniversary year, and I had always wanted to surprise my wife with a new car for her birthday. I told Ryan what I was planning and sent my wife over to drive a new Escape just to see what she thought (I sent her to other brand dealerships also). Ryan was great at never hinting what was in the works. He made the purchase easy. He personally (and secretly) delivered the new Escape across the street at our neighbors. That allowed me to have her open the package with the key and walk across the street to see it. A great memory! I would recommend Ryan to anyone looking to buy a car. Thanks Ryan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Awesome story and memory, glad we were able to help. thanks so much for being a loyal customer.

SKALNEK FORD IS THE WAY TO GO!

CONGRATULATIONS! If your reading this I promise your vehicle search is going in the right direction. I had been looking for a vehicle online for weeks do to the fact I had no running transportation. I was very sure I didn't want to buy from a private owner or a random car lot, because I had been sold LEMONS that way in the past. I am a mother with 5 kids and I'm not in the LEMONADE business, so those vehicles never helped me they just gave me a complete headache. Buying from this dealership was a very pleasant experience. Doug my salesman went above and beyond to get me the very best deal possible. I would recommend SKALNEK FORD to all my family & friends. They were so nice, they even picked me up. THANK YOU SKALNEK FORD FOR GETTING MY WHEELS ROLLIN AGAiN!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jennifer, thanks for choosing Skalnek Ford and giving us this awesome review!

Great Skalnek Experience

Over 40 years ago I bought my first new Ford from Steve Skalnek, he was just a rookie then and so was I, but it was a great experience. I've bought many new cars over the years and yesterday I bought another Ford from Ryan Marshall at Skalnek Ford and I just want to compliment his outstanding service and knowledge, he explained everything so well and was very helpful , it seems like the technology keeps getting more and more complicated now a days with these cars, Thanks Ryan for making everything go so smoothly and bringing me up to speed with todays high tech autos !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for being such a loyal customer!

Love this dealer

Ryan Marshall was my salesman at Skalnek Ford. He was very knowledgable and patient while I was looking for my new car. I would recommend him as a salesman to all my friends and family. I will always buy fords. Christina Gustafson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for choosing Skalnek Ford, we hope you love your new vehicle.

OUTSTANDING CAR BUYING EXPERIENCE

We recently purchased a used 2014 F150 from Skalnek Ford. Lance Richardson made this experience an extremely smooth, quick, and worry free event. We highly recommend Skalnek Ford and especially Lance Richardson, and look forward to dealing with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the review, we hope you love the F-150.

Ryan Marshall

Great service and the second car we have bought from them. Ryan Marshall is the salesman you need to see.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review!

Ryan Marshall is our go to sales guy!

Ryan goes above and beyond in the sales process. If you are looking for an honest salesman, he is your guy! He makes the process run smoothly and works hard to make certain you are satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the review and choosing us as you dealer, we hope you love your new ride.

Best time at a dealer ever.

Awesome experience. I will definitely be buying here again. ThisThis is my first review ever, I felt like it was deserving of one. The sales staff were the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 star rating!

Another Ford from Skalnek

Lauren was great. The entire dealership experience was a pleasure. She made it very easy to trade my existing F150 for a 2016 F150. Thanks for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Lauren was a pleasure to deal with.

I recently purchased a 2016 Ford at Skalnek Ford in Lake Orion. My salesperson Lauren was a pleasure to deal with. She is very knowledgeable and was a big help in my buying decision. I will buy from her from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five star review, we hope you love the new ride.