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Skalnek Ford

(248 reviews)
Sales hours: 10:00am to 3:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 551-6960 (855) 551-6960
Used (888) 719-5403 (888) 719-5403
Service (877) 739-9310 (877) 739-9310

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Kaycey Boom Boom Dymond- Thank you for my new car!

Kaycey was extremely accommodating, helpful, friendly and kind! It’s my second lease with her and i appreciate her making the process much easier, less stressful and memorable. I love that she was able to the vehicle i wanted and all the features i wanted included in less than 5 days of me coming to see her. She helped me calculate and recalculate to figure out how much i needed to put down to make my monthly payment what i wanted. I love my new 2019 Ford Escape SE! Thank you do much Kaycey, for everything !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent sales and service, Skalnek Ford always goes out...

Excellent sales and service, Skalnek Ford always goes out of their way to make me happy. Go see Kaycy Dymond, you won’t regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When it is time to buy or lease your next a Ford vehicle...

When it is time to buy or lease your next a Ford vehicle you have to see Jessica Carels at Skalnek Ford in Lake a Orion. She is kind, knowledgeable and patient. She will work to get you the right car or truck at the best price. She is such a good person to work with my entire family comes to her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Thank you so much

I highly recommend anyone looking for a Ford to come here. Our salesman Mathew McCormick was probably the best carsalesman I've dealt with, trust me I hate going to dealerships. Him and Rich got me into a new truck, while giving me a deal on my trade when the engine was about to go. The place was very clean inside and all the trucks, at least the ones i test drove, were the same. Highly highly recommended this place. Especially the new car sales, because thats who i dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best I've dealership ive dealt with!

I highly recommend anyone looking for a Ford to come here. Our salesman Mathew McCormick was probably the best carsalesman I've dealt with, trust me I hate going to dealerships. Him and Rich got me into a new truck, while giving me a deal on my trade when the engine was about to go. The place was very clean inside and all the trucks, at least the ones i test drove, were the same. Highly highly recommended this place. Especially the new car sales, because thats who i dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Straight to the point and excellent service

From the start it seemed like these guys really cared about giving me the best deal and being straight to the point without any flattery or BS. I would absolutely recommend to anyone in my area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Lance from Skalnek Ford was a pleasure to work with. He went over and above my expectations from a used car dealership. Pleasure to purchase a vehicle from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Out of State Buyer

Recently purchased a used vehicle from Skalek Ford. I worked with Michael Steffler. Mike was very easy to work with, he answered all my questions in timely manner (I am out of state buyer). What I found to be Mike's greatest attribute was his honesty. I would most certainly purchase another vehicle from Michael Steffler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Experience at Skalnek Ford

Purchased a used truck in January. My salesman Lance was very accommodating and let me drive several trucks until I found just the right one. He was very prompt in returning my calls and got me a fair trade in value for my car. Two days after my purchase I had a problem with my car and after calling Lance he had a loaner ready for me by time I got to the dealership. How's that for service ! Lance made my car buying experience very pleasant. Thanks Lance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Ted Coons was amazing. He went above and beyond to give me the vehicle I wanted. He spent along time working with me and very patient. He listened to my concerns and made me feel comfortable. I asked for honesty and he did just that...thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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