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Skalnek Ford

(248 reviews)
Sales hours: 10:00am to 3:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 551-6960 (855) 551-6960
Used (888) 719-5403 (888) 719-5403
Service (877) 739-9310 (877) 739-9310

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2017 Ford Escape Lease Vehicle

Vehicle has been at this dealership since 5/29/18 for engine misfire condition. Ford Engineering experts and dealership personnel cannot repair this lemon. Terrible.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Great place to shop

Lance Richardson in the Used Vehicles Office was very helpful and a pleasure to meet. He was friendly and well informed, and made the process easy. We live about 45 minutes away, and he answered questions over the phone, and had the car ready for a test drive when we got there. I am very pleased with the vehicle and service , and will recommend Skalnek Ford and Lance to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad service

Went twice to get an oil change and they did not change the oil But they were very nice about trying to sell me an Extended warranty

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Skalnek is the epitome of customer satisfaction

My salesman, John Dew, went above and beyond to not only get the issues taken care of at no charge to me; but picked up my car at my house, left me with a rental car, had my car fixed within 24 hours, and dropped my car back off at my house and picked up the rental the very next day. To say that Skalnek does right by their customers and does the Ford name proud is an understatement. Your dealership and staff are the epitome of complete and total customer satisfaction. This is the way it should be at all Ford dealers, but it is not. Skalnek does it right. I don't live nearby, but I will never go to another Ford dealer except this one again. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This place is ausome the use truck of my dreams

I can’t say enough about this dealership and Douglas lutz is one of the best sales man I have ever dealt with thanks Doug

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Go to Skalnek!

If you're looking to get a great deal on a car without all the hassel, go see Mike Steffler at Skalnek Ford. You won't regret it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Doiley

Great place to buy a car! Staff was nice. George was a great person to work with while buying a car. He worked very hard to get me the best deal possible. If you need a car go talk to George!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5 Stars Plus!!

Kaycy has been my salesperson for years because she ALWAYS comes through with the best deals,she will always get my business. I got a better deal than what I was expecting. The dealership is top notch with service and follow up after the sale is second to none. This is a first class dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They deliver!

I found a used Ford Escape online that I liked at a great price, so drove 75 miles to Skalnek Ford, not knowing what I was in for. The car was very clean & in Great condition. Ted even had it delivered to my house so I didn?t need to come back to pick it up. Great service, Great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome!

Ted helped me get the car I wanted!! He was very professional and made everything easy! If you’re looking for a new car I recommend you go to skalnek ford!!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.