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Szott Ford

(874 reviews)
Visit Szott Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award

Reviews

(874 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Szott Ford from DealerRater.

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Best Salesman EVER!!!

I had the best experience with Nick Riley! He did everything possible to get me the car I wanted. He's professional and courteous and such a hard worker. I highly recommend Szott Ford and especially Nick Riley. He is definitely a great asset to your dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

GREAT EXPERIENCE!

Great place to do business! I was well taken care of, everyone was friendly, answered any questions I had. My new dealership for life! Well worth the drive for the great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best Dealership Experience.!!! Highly Recommended

walked in and felt very welcome.. We traded in our Chevy Cruze and bought a Ford Fusion and Love it.. My wife and I really felt like all of the staff and most importantly Adam Waybrant really cared about us as a customer. I will defiantly buy another car from Szott Ford..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A forever Tom Ryan and Szott Ford customer

After deciding it was time to get a new vehicle I returned to Tom Ryan and Szott Ford. Tom has sold my husband and I three car so far. He is well informed, listens to your wants and desires and with Chris's expertise and tenacity makes it work to put you in a new car!!! He has always made everything simple and painless. He even had our car delivered and a finance person come to our home so we didn't have to bring our baby out after a long day. Tom has always been helpful and answers messages quickly and to my satisfaction. It is a pleasure to work with Tom and you feel like one of the family everytime you enter Szott Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience Leasing Fusion

Jeff Kelley was terrific. Will buy/lease my next vehicle from him and Szott Ford. I had a great experience there. I would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding Purchase Experience and Customer Service

My recent experience purchasing a new 2014 F-150 from Clay Rowland at Szott Ford was probably the best automotive purchasing experience I've ever had. Clay was quick to answer all my questions and was very knowledgeable about the different features and options available on the various F-150 models which is very impressive as there are a lot of them! Both Clay and Anthony Ketchum (the Finance Manager) were very personable and worked hard to get me a deal that was a win-win for both sides. And because of my work schedule, Clay delivered my new truck 25 miles to my door the following day! It was a great experience and I will certainly be coming back to the two of them for my next vehicle purchase. I highly recommend Clay and Anthony and Szott Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Excellent Experience with a Key for Key Exchange

I had a 2013 Ford Fusion with 70,000 miles on it and I was able to trade it in for a new 2014 Focus with 30 miles on it and drop my monthly payment by $100 with no money down. Adam, the sales person was very easy to talk to and helpful throughout the entire process. I would definitely recommend checking out this dealership. They are even paying for my first oil change and every 5th one after that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best Car Buying Experience Ever

Szott Ford is everything you would want in a car buying experience. My salesman, Adam Waybrant, and the rest of the staff went out of their way to make sure that I got the car I wanted at the price I needed. They even went out of their way to take care of me when we ran into a snag with my trade in vehicle. I can't recommend them enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Incredible

What a wonderful dealership!~ Adam was an outstanding salesman both knowledge and helpfulness. Chris Boan was a great sales manager and very helpful. Thoroughly enjoyed my experience and absolutely love my new red Escape. Thanks to them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is how easy it should be to buy a car!

Our daughter was in the market for a new car. My husband & I have bought 2 trucks from Szott and our son has leased an Edge from Szott as well. Our daughter had done some previous car shopping elsewhere with no success, getting the "run around." We went in, test drove some vehicles and she decided on a 2015 Fusion. There was no hassling or haggling. She pulled out of the dealership a few hours later in her brand new Fusion. It couldn't have gone any smoother. She said as we were leaving, "Wow! This is how easy it is to get a new car?" Szott Ford, especially Anthony Kethchum and David Baldini, had already made loyal customers of my husband, son & myself. They now have made a loyal customer of our daughter. Thanks for the excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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