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Szott Ford

(875 reviews)
Visit Szott Ford
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award

Reviews

(875 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Szott Ford from DealerRater.

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Great Experience

I listen to the Detroit Cast podcast and Szott Ford advertises on the show. That is what made me go to their dealership when looking for a car. When we got there my wife and I were just looking, then Tony Pizii came out and asked if he could help us. He is very honest and helpful. He got us in a 2014 Focus very quickly and got us a low interest rate, with the help of Randy Forsyth. Thanks guys you made it a great car buying experience. Also it was great meeting Big E. Detroit Cast fans know who I'm talking about.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly, helpful, and an overall great experience

My father is a Ford retiree so I have been a loyal customer for many years. That said, I have had some very poor Ford dealership experiences that nearly pushed me to another brand. Luckily I made the decision to visit Szott Ford. I just picked up my second lease from them and I couldn't be happier. Their prompt and friendly service along with the fair pricing has renewed my faith in Ford. Thank you Chris and Dave!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

My salesman Adam was very courteous and helpful. He worked very hard to get me into the car I wanted. He also resolved an issue I had with my car after purchase. He went above and beyond. Great dealership. Will continue to buy cars at Szott Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Solution driven and patience

My previous Focus was totaled when another driver ran a red light at a busy intersection. While test driving several competitor cars I wanted to give Ford the opportunity to sell me another Focus. The team of Dave Baldini, salegirl in training Cierra, Chris Boan and Anthony Ketchum really made my need to buy a car an easy transition. Needless to say I unexpected drove away in a 2014 Focus Titanium Hatchback which will allow for me to continue to travel efficiently. Also informative was Bill Groff in the service department and Jordan in the Accessory department. Overall the global environment of Szott Ford really made my day and would recommend anyone to check out their lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Awesome!!

The team at Szott Ford is excellent. They worked with me and even secured a car from another dealership that I picked up the same day. They are friendly, courteous, and most importantly, transparent with the car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

AMAZING!

absolutely amazing! I am a customer of his for life! Never have had an issue and even if i did im sure it would be taken care of!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Szott Ford

Szott Ford sales manager David Baldini is an outstanding representative of this dealership. David sold us two cars in three weeks which had to do with his ability to work with us patiently on what we wanted and his knowledge of the Szott ford dealership and terrific Ford products. My wife and I highly regard and recommend David Baldini and we plan to continue our relationship long turn which includes telling our friends about our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Completely satisfied

Tom Ryan was very informative and professional. Making sure I was completely satisfied with the vehicle I was leasing. He went out of his way to have me try as many vehicles as I wanted to test drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Best Customer Service!!

I was so pleased with my visit to Szott Ford. David and Anthony listened to me without any pressure and delivered exactly what I was looking for in my perfect price range! I had been very displeased with visiting other dealerships and feeling like I was being pushed around or not being heard by the salespeople, and just being put into what they wanted to make the deal on. That had been why I hadn't been able to pull the trigger on a new vehicle until I went to Szott and they were so accommodating and matched me with my perfect vehicle. As a first time new car owner, I am ecstatic with my purchase and even more with my new Szott family! Customer for life! Thanks Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Nick Riley- Best Salesman!

I loved buying my Escape from Nick Riley! He is such an amazing salesman who is hilarious and courteous. He definitely wanted to get me the best deal he could and found it! I will never go to anyone else. I've told all of my family and friends to go see Nick. I highly recommend doing everything you can to keep Nick Riley with your dealership. He makes buying a car fun and exciting instead of stressful. Thank you NICK!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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