Reviews
Told my sales person exactly what I wanted and I was...
Told my sales person exactly what I wanted and I was notified about the vehicle before it was even posted to the website. The sales team was friendly and the dealership has a nice selection of new and used cars to test drive!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Angela and Mike were an absolute pleasure to work with,...
Angela and Mike were an absolute pleasure to work with, extremely friendly, helpful and knowledgeable! Once my Terrain got in it was fixed in a very timely manner. The only downside was the first day I brought my terrain in it was so busy I couldn't even get an estimate and had to wait four days to get the process started. Other than that we were very satisfied with the work done and staff. Ian Thomas
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been looking to purchase a newer used car and I...
I have been looking to purchase a newer used car and I have visited several dealerships over the past few months, and when I found this one from Randy Wise, the salesperson Tracy who I was transferred to was very sweet and professional. I drove 40 mins to test drive it and loved it. Tracy, Nick and Shauna all stayed well after the closing time to get my deal closed! These people rock! I can't wait to tell all my friends and family to come and buy their next car from Randy Wise and I will be back myself again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, and very friendly and professional people....
Great service, and very friendly and professional people. We left our data, and we were contacted the next day with a satisfactory proposal: car in good condition, and good price. We bought the car given by the seller. We will recomend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone at the dealership has been very helpful and...
Everyone at the dealership has been very helpful and friendly. I love my Terrain and I am glad we decided to go to Randy Wise that day, which we were not even going to go to. Very satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had to have bumper work done. The body work looks...
I had to have bumper work done. The body work looks great.They always do a great job fixing my car, that's why I continue to bring my car to them. Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the moment I arrived at Gary Wise I was impressed...
From the moment I arrived at Gary Wise I was impressed with the friendly, helpful sales staff. At other dealerships I ran into pushy sales people that were cold and dismissive. I worked with Bryan Bickford and he was extremely kind and helpful. The sales manager Nick was friendly, kind and professional, I was impressed by the way he supported his sales staff and helped me as the customer. We quickly came to a very fair agreement on my new car. Shauna helped us with financing and she made the process quick and painless. Shauna was so friendly and warm, it was apparent that she loves her job and it showed in the way that she worked with us. Bryan Bickford in sales went above and beyond the call of duty, taking care of details that were not even his responsibility. Throughout the process I was impressed by the fellow sales people and how friendly and helpful they were with us during our short wait. The exciting experience of buying a new car was an absolute joy at Gary Wise. I will continue to recommend them and tell people what a great experience I had at their dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Theron made our car buying experience a pleasure. He was...
Theron made our car buying experience a pleasure. He was very helpful in finding the vehicle that was right for us & explaining its features. Don was great at arranging our financing according to our wishes. The whole process went very smoothly & we are happy with our choice of both the vehicle & the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I worked with Kenny and Angela. I appreciated all they...
I worked with Kenny and Angela. I appreciated all they did to make me happy with my overall service experience at Randy Wise. This was my 4th time for service here and even though I live in Grand Blanc, I have driven to Fenton for service. They go out of their way to make sure I am happy with my service. I have always left knowing that I would go back again and would recommend this particular dealer for service to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
As soon as I inquired about the vehicle, I was contacted...
As soon as I inquired about the vehicle, I was contacted and given excellent customer service. After arriving at the dealership, I was greeted by an employee (not the original salesperson), but Therron gladly got me started with the test drive information processing. Dayna Seuss was an impressive sales person, paying attention to every detail and leaving no surprises at the end of the transaction. I finished the experience of buying my new Cruze, with the financing department (Shawna), who was informative and provided her own iphone to entertain my kids! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car