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Randy Wise Buick GMC

(820 reviews)

Reviews

(820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Love my car. Loved my service. Love Dayna. Most...

Love my car. Loved my service. Love Dayna. Most importantly love everyone in Fenton, Mi. I would highly recommend this place to anyone looking to make a purchase. Dayna was very helpful and attentive to making me smile from ear to ear the entire duration of my visit. I'm was pleased customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is our second purchase from Rick L. at Randy Wise. ...

This is our second purchase from Rick L. at Randy Wise. Great experience both times. No high pressure sales, very friendly, answered all our questions. Will definitly be back, and would recommend to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience. The collision personal were...

Excellent experience. The collision personal were helpful, knowledgeable, and handled all the paper work with my insurance company. The staff also provided me with a loaner. I would highly recommend the collision center. (It was the 3rd time I have used their services)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Great Great. Everyone was nice and Great prices. No...

Great Great Great. Everyone was nice and Great prices. No gimmicks Rick listened to what I was saying and did everything I asked.They even brought me the SUV for a test ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dale Payne was my salesman and he was fantastic, he bent...

Dale Payne was my salesman and he was fantastic, he bent over backward and went above and beyond customer satisfaction. I will recommend this dealership to all my friends and relatives. Mel Litrich - Plymouth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife and I have purchased vehicles from Oliver Hackney...

My wife and I have purchased vehicles from Oliver Hackney for years because of his phenomenal service and the trust we have developed with him. My wife and I both purchased vehicles in the month of Janaury and, as always, were completely satisfied with the process. Unfortunately, I had an accident with my vehicle 5 days after my purchase. The service and contact that I received was great. Kenny spoke with me directly explaining all what would need to be done. He went way above and beyond by introducing the employee that was going to be directly working on my vehicle, handling the rental car details, and had the estimate ready to go before my insurance company had started the claim. He made sure I was truly satisfied with everything before I left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dale Pale got us exactly the vehicle we wanted in a...

Dale Pale got us exactly the vehicle we wanted in a timely mannor. He's always available to help even after you make the deal..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Been buying cars from Rick for many years. Always a...

Been buying cars from Rick for many years. Always a pleasure to do business with him. The rest of the staff was also great to deal with. Next time I am in the market for a car Rick and Randy Wise will be my first stop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great all around experiance. Recomend highly to all my...

Great all around experiance. Recomend highly to all my friends and relatives. Easy to set up service and work was done on time and with extra care that was unexpected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After working with Dale Payne (salesman) during my 2014...

After working with Dale Payne (salesman) during my 2014 Terrain purchase, I have no choice but to give the highest rating possible. He was a great pleasure to work with and I felt very confident in his knowledge. I left after purchasing my vehicle knowing that I could contact him for any further assistance. He has a very trustworthy and caring personality....As long as he continues to sell cars, he will be my salesman and I will highly recommend him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.