Robert DeNooyer Chevrolet

Reviews

Average Ratings

4.3
33 lifetime reviews.
  • Miracle on 8th Street in Holland

    If you have ever gone car shopping at a dealership, then you know the odds of having a complete satisfactory experience are, well, a miracle. You ...

    Dealer Response

    David, David, Thank you very much for taking the time to write your very kind review! We hope that our entire staff tries to put themselves in t...


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    If you have ever gone car shopping at a dealership, then you know the odds of having a complete satisfactory experience are, well, a miracle. You usually get pressured into buying something you're not really sure you want and in a manner that puts you on the defensive to buy impulsively without having time to consider all your options. The sales person is more concerned with selling you a car BEFORE YOU LEAVE than in taking the time to help you meet your needs, whether it is doing business with them or with some other resource that may be better equipped to assist you. My wife and I knew we were in the market to replace our older car, but we were looking for assistance to help decide which options (car, price, budget, service, etc.) would be best for our particular situation. Unlike most car sales persons, Dominique DeNooyer shared his expertise with us in a way that made us feel like he was actually buying the car for himself. He patiently informed us about our different 3rd row seating options as he brought us through the different vehicle possibilities. He never questioned our decision to work at a certain price point within our budget by up-selling us on a vehicle we couldn't afford. He negotiated our trade-in fairly and even offered to help sell it whether we bought a car from him or not! There was no undue pressure on us to close a deal before we walked out the door, and in fact, he encouraged us to consider all options such as private party and internet research to secure the best deal possible for us. We really felt like he was putting our interests ahead of his own; thus, the ultimate compliment for any salesman in any sales business. It reminded me of one of my all-time favorite Christmas classics Miracle on 34th Street, where Kris Kringle sends the little boy on his lap over to Gimbels to buy something that Macy's didn't have. I would have loved to buy a car from DeNooyer's, but we decided another car brand fit our needs a bit better. But if I am ever looking for a GM car in the future, I will certainly see Dominique DeNooyer and give him the first opportunity for our business.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    David, David, Thank you very much for taking the time to write your very kind review! We hope that our entire staff tries to put themselves in the shoes of the customers and give the best advice possible...sometimes that results in a sale and other times it does not...but in the long run we hope to get our fair share! Thank you again for the opportunity and we hope you enjoy your new vehicle! Thank you, Dominique DeNooyer


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  • Oil Change

    They did a fine job of making sure my needs were met.


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    They did a fine job of making sure my needs were met.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Left my car damaged!

    Brought our truck to Denooyer to get a diagnosis, when we received the car back there were HUGE scratches on the driver side! They said there was ...


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    Brought our truck to Denooyer to get a diagnosis, when we received the car back there were HUGE scratches on the driver side! They said there was nothing they can do about it since there were no cameras and the mechanic said the scratch was already there! Unbelievable!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Bought a Volt

    A friend was going downstate to Holland to look at a vehicle to buy, and my wife and I were in the market for a used Volt, so we looked online and...


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    A friend was going downstate to Holland to look at a vehicle to buy, and my wife and I were in the market for a used Volt, so we looked online and found two at Bob Denooyer Chevy. Emailed salesman Steve who was super helpful. Long story short, liked the car, liked the deal, liked the salesman and the dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Used truck information

    Returned a call 2 days after inquiry and never got back with me about another truck on the lot he was getting information on


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    Returned a call 2 days after inquiry and never got back with me about another truck on the lot he was getting information on

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Customer

    Most excellent service, every time. Great people, great owners. Jacob- DUCA llc Holland MI,

    Dealer Response

    Mr. Boot, Thank you for taking the extra time to write a review! We are happy that you had a good experience. It means a lot as a local business ...


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    Most excellent service, every time. Great people, great owners. Jacob- DUCA llc Holland MI,

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mr. Boot, Thank you for taking the extra time to write a review! We are happy that you had a good experience. It means a lot as a local business owner that you enjoy our team and have a consistent quality experience. I know you do the same with your business as well! Thank you again and we will look forward to seeing you on your next visit! Thank you, Dom DeNooyer 616.396.2333 x247 ddenooyer@denooyerchevy.com


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  • Quick service

    Quick and efficient. Friendly staff. Comfortable waiting area.

    Dealer Response

    Christine, Thank you very much for taking the extra time to write a review! We are very happy that you had a good experience. That is ultimately ...


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    Quick and efficient. Friendly staff. Comfortable waiting area.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Christine, Thank you very much for taking the extra time to write a review! We are very happy that you had a good experience. That is ultimately our goal each time! If you ever have any questions or concerns don't hesitate to contact me at 616.396.2333 x247 or email me at ddenooyer@denooyerchevy.com Thank you, Dom DeNooyer


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  • service

    service was done in a timely manner, clean waiting room, fresh coffee, friendly staff

    Dealer Response

    Mark, Thank you very much for taking the extra time to write a review! We are very pleased that you had a good experience in service. If you ever...


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    service was done in a timely manner, clean waiting room, fresh coffee, friendly staff

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mark, Thank you very much for taking the extra time to write a review! We are very pleased that you had a good experience in service. If you ever have any concerns don't hesitate to contact me at 616.396.2333 x247 or email me at ddenooyer@denooyerchevy.com. Thank you, Dom DeNooyer


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  • Very Trustworthy

    For starters, it was a miracle that the car they had listed as being available online was actually on the lot. Out of about a dozen inquiries this...

    Dealer Response

    MG, Thank you very much for taking the extra time to write a review! We are so happy that you had a good experience. Our team's goal is to provid...


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    For starters, it was a miracle that the car they had listed as being available online was actually on the lot. Out of about a dozen inquiries this was true three times. Rob was the salesman that approached me and showed me the vehicle. He wasn't pushy and even expected me to take a day or two to make my decision. Once we began negotiating the price of the vehicle it was clear that my upper limit and the dealership's lower limit was off by a few hundred dollars. In the end, they came down in price and sold me the car. They also sent me away with their service records showing which repairs they had completed, which I appreciated. The employees here seem to really want to serve the customer. And they don't cut corners when it comes to reselling their trade-ins.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    MG, Thank you very much for taking the extra time to write a review! We are so happy that you had a good experience. Our team's goal is to provide a transparent experience that lets you make the time needed to purchase the right car for you. If you ever have any questions or concerns don't hesitate to contact myself or our team at 616.396.2333. Thank you, Dominique DeNooyer ddenooyer@denooyerchevy.com


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  • Great, Friendly Staff!! Highly Recommend!!

    Awesome staff, matched and beat all competitors, they work hard to get you the best deal!!

    Dealer Response

    Thank you very much for taking the time to write a review! We are glad you had a good experience. I know I worked with you over the phone and via ...


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    Awesome staff, matched and beat all competitors, they work hard to get you the best deal!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you very much for taking the time to write a review! We are glad you had a good experience. I know I worked with you over the phone and via text. We appreciate the opportunity! If you ever need anything down the road don't hesitate to call us at 616.396.2333! Thank you, Dominique DeNooyer


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