INFINITI of Grand Rapids

They were responsive and straightforward, which was refreshing. No hidden fees, Ha is a great sales rep.

Easy to work with, professional and courteous. The transaction just feels good. Ha and Sabreina are awesome. I highly recommend this dealership and Ha as a sales executive.

Moe Abdu made our experience very enjoyable buying our beautiful 2023 QX60! Everyone was very kind and helpful

Probably the most enjoyable service experience i’ve had with a car brand. On time, well priced, and very comfortable guest lounge. Out of all the luxury dealers i’ve been to in GR, Infiniti by far had the best experience overall.

My car repair process was simple and efficient. Adam was great to work with did a great job communicating the details.

Adam at Infiniti of Grand Rapids is awesome! He delivers first rate customer service. He goes above and beyond to make sure everything is handled impeccably and is always upbeat and friendly.

Ha was fantastic and made the entire car buying process pleasant, professional, quick and thorough. Well worth the 4 hour drive to buy a vehicle from Infiniti of Grand Rapids! We will definitely be back!

The staff is polite, knowledgeable, inviting, and reliable. I am always confident in the service provided.

Moe Abu was exceedingly helpful in facilitating my out of state purchase of a 2022.Ford Shelby GT500 with my 2018 Jeep Grand Cherokee Trackhawk in trade. Moe and Business Manager Sabriena Nelson were instrumental in arriving at a final deal involving the two cars, and Moe worked tirelessly to arrange and implement the simultaneous out of state delivery and pickup of the vehicles, no small task. I would recommend Moe and the rest of the staff at Infiniti of Grand Rapids to anyone contemplating an out of state car buying experience. FMH,DVM

I always get excellent service at Infiniti of Grand Rapids. I have been a satisfied customer for many years and am frequently greeted by members of the sales and service departments who have assisted me in the past. My concerns are always listened to and addressed, and I feel my car is in excellent hands whenever I bring it in for service.