Reviews
Great Service at Bob Maxey Lincoln
Everything was smooth and professional. Couldn't ask for a better experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marcus, we are so pleased to hear your experience with us was a positive one. We're glad everything was completed to your satisfaction!
Great work!
MKS, Had flat tire Service was great thanks so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! All of us here at Bob Maxey Lincoln Sales truly value your business and hope to see you again!
Experience at Bob Maxey Ford Dealer
everyone was very polite and very helpful. I was serviced in a very timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service--good people
Sean was very helpful and the Bob Maxey experience was first rate, as I have come to expect. Also great to see how happy Shanta is in her job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for taking the time to leave us your feedback, Edward! It was a pleasure to assist you and we hope to see you again soon! Take care!
Great service
Car wouldn't start, gave me phone number for Lincoln road service, they came out, jumped battery, drove to Bob Maxey Service. Was given a car to use until they fixed ours as this was Saturday. They called later that day car was finished, went to pick it up and the problem was explained and what they did to correct the problem. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Body Shop Repair
I had work done in the body shop. Prompt, courteous and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ernest Determination Results in Happy Outcome
I had a problem starting last November and this was my third time back to have it looked at. Previously, the problem was not able to be located and therefore went un-repaired. Each month, it got a little worse (noise, rattle, grinding) and by this trip the problem was located and repaired. Ryan is a joy to work with. It's the little things -- remembering my name on sight, taking the time to carefully and thoroughly write up the notes, and then (seemingly joyfully) calling to let me know that it was fixed. Honestly, by this visit, I was not looking forward to another "we can't find anything" diagnosis so reporting this happy ending caused my satisfaction to skyrocket.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback of your recent visit with us at Bob Maxey Lincoln Sales, Paul! We're glad we were able to resolve your vehicle's issue and done to your satisfaction! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Owner
Service "Shawn" works patiently with me. I'm a senior and a women)'
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
YET ANOTHER GREAT SERVICE EXPERIENCE
Service with empathy was demonstrated in resolving my service issue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ms. J L B
I had a headlight repaired and an oil change. All contact with the employees was pleasant, personable and professional. I enjoyed the Wi-Fi and a granola bar while waiting and am happy that I had the work done at the dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again for being one of our valued guests and we look forward to your next visit! Take care, Jeanene!