Reviews
Boib Maxey Lincoln
Your staff is always very helpful. Maintenance and repairs are always done when promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.
Professional
As usual the service was great and in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Here at Bob Maxey Lincoln Sales we sincerely appreciate your business! Thanks again for your review, Gregory! Take care!
Best Customer Service Ever!
Had the oil changed in my Lincoln MKS. The newly renovated service department looks great! The customer waiting area is very comfortable and accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ms. Carla Brantley
2014 MKZ, the service was fine and the staff was helpful, as always.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New lease
I turned in my 2013 MKZ lease for a 2015 MKZ. Dennis Bradford has been my sales person for many years and he always takes care of me very promptly and efficiently! I told him what color car and options I was looking for on Monday afternoon and picked up my new car on Tuesday - plates on and insurance in place. It doesn't get any speedier than that! Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Adele, thank you for being one of our valued clients and leaving us your response to the quality service you received! Thank you for being one of our valued guests and for continuing to do business with us here! We look forward to your next visit!
Great Service & staff
The repairs were completed on a timely manner and the staff was very friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service department
I am very confused however.... the work done on my 2014 Escape was an oil change and rotating the tires. However the real reason I took my car in was for a recall on the fuel pump. I got the impression that they would need my car for 1-2 days, so I got a loaner (very appreciated) and put gas in it, since it was on empty. Then just a few hours later... yes, hours, I was contacted to say that my car was done. They could not get the part needed for the recall, don't know when they will get it and simply needed to "start the car" to make sure it started properly. REALLY????? What a tremendous waste of my time and money!! I think this service department is great and the people that work there are wonderful, but this is a real mystery to me. Thanks for asking --- Susan Shefferly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your honest feedback, Susan. If you have any additional questions, please don't hesitate to ask! Take care.
2015 Lincoln MKS
purchased a Lincoln MKS. The service was excellent and the staff very knowledgable courteous. Two days after we took delivery a young couple driving by stopped and admired our new Lincoln. They were very impressed with the 2015 MKS
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We sincerely appreciate your business, Eugene! All of us here at Bob Maxey Lincoln Sales truly value your business and hope to see you again!
Expedient
The service manager could have been more personal but he was expedient and got the job done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your honest feedback, James! We look forward to your next visit! Safe travels!
Service
Good, very professionable and service was comleted in a timely fashion.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase