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Bob Maxey Lincoln

(1,243 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 341-7713 (888) 341-7713
Used (866) 984-5260 (866) 984-5260
Service (888) 649-4066 (888) 649-4066

Reviews

(1,243 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Lincoln from DealerRater.

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Jitter

I have a great time with this dealer and it's services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Alfred, thank you for writing this fantastic review and giving our dealership such a high star rating! We are happy to hear that we were able to gain your trust in our business. We hope to see you again!

Bob Maxey repairs

Was kept waiting when dropping off the vehicle. Made me twenty minutes late for work.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your honest response to the quality of service our Staff provides, Lianne. We hope you were not inconvenienced in any way. Here at Bob Maxey Lincoln, we truly value you and your business and we hope to see you again!

The Works

Came in for oil change. Waited in line about 15 minutes for write up. Car was completed in about an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the honest review, Robert! If there is anything else we can do to assist you, please let us know! Take care, Robert!

Great Service

The staff was very nice & helpful. I always bring my Ford Escape there, because they do a good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Delois! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

Bob Maxey - Body Shop

Service staff were friendly and efficient. Called when they said they would and I had my vehicle serviced and ready with a one-day turn around as parts were ordered in advance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Boib Maxey Lincoln

Your staff is always very helpful. Maintenance and repairs are always done when promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

great service

The service from your staff was excellent from beginning to the end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional

As usual the service was great and in a timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Here at Bob Maxey Lincoln Sales we sincerely appreciate your business! Thanks again for your review, Gregory! Take care!

Best Customer Service Ever!

Had the oil changed in my Lincoln MKS. The newly renovated service department looks great! The customer waiting area is very comfortable and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ms. Carla Brantley

2014 MKZ, the service was fine and the staff was helpful, as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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