Reviews
Great service, poor restrooms
Great service. WARNING! If you are handicapped or use a walker you can not use the bathrooms in the service area because the doreways are too small to get in with your walker or wheelchair. It is a long walk around the outside of the building to get to the sales area wher there is a restroom t.hat you can get into.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Drive safe, and we'll see you on the road.
Awesome buying experience
I have never had a bad experience dealing with Jordan Tuck. Very personable and accommodating.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!
clean facilities
Shuttle service was prompt. Work was completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We appreciate your recommendation of our location and we hope to be of service again in the future.
Great experience
Pleasant experience which made purchasing the new vehicle very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We always strive to provide personable and excellent customer service. Thank you again for the review!
Service was great
Very satisfied with service. Everyone was helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! Feel free to stop by if you need any assistance in the future!
OIlo Change
Made an appt.for an oil change on line. When I got to the dealership I was told they were really behind and it would be about 4 hours before my car would be done. I explained that I had a doctors appt. in 2 hours. They provided me with a loaner.Very good business tactic. Very happy with Al Serra as a whole.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks! We're happy to help however possible. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.
Great service
In and out faster than projected. Although I don,t care to waste my time with a recall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.
Great service and great deal
I talked to Ryan Burge a few months back because my lease car was getting up in mileage. He informed me I still owed to much to make it reasonable to turn in, and he would call me in the Spring. Then out of the blue he calls and informs me of a deal that would work for me. The whole experience was great and I ended getting a wonderful car. Its better than the last one at a lower price
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Al Serra Rocks!
Always professional and polite! The service visit was a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Drive safe, and we'll see you on the road.
Great Experience!
Excellent service from start to delivery! Best price on my trade in! Ron Hatt is the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review. We respect our customer's time and budget. We appreciate your review and hope we can continue serving you for many years to come.