Joe Cecconi's Chrysler Complex

i have bought 2 cars from Renee Campbell @ Joe Cocconi, each time has been as effortless as buying a new car can be, a wonderful experience both times now and i would recommend Joe Cennoni's and Renee espeacially to all my friends and family alike

VERY, VERY disappointed with this dealership. Very unprofessional and not trustworthy. 1st they gave me an unsafe rental for my children and me. Next they refused to try and get my BRAND NEW 2018 vehicle with less than 3,700 miles on it repaired under warranty forcing me to try getting the repairs covered under my car insurance. After speaking to many people in my Jeep Community a lot of them have said this dealership has done the same thing to them.... This dealership could careless once they push and get the deal of selling the vehicle. If I learned one lesson from this its DONT BUY FROM THIS DEALERSHIP!

We have leased at least six different vehicles from here. We have dealt with Mark Shirback for many years and he always goes above and beyond to make sure we are extremely satisfied. Thank you once again for helping us get the vehicle we wanted.

My husband and I were at this dealership on June 30, 2018, trying to make a deal for a used vehicle on their lot. The car appraiser took our truck out for a test drive. After we could not reach a deal we were both happy with, the salesman gave us back our keys, shook our hands and we left to get back in our truck to drive home. As we stared our truck we realized the brake pedal went right to the floor. My husband got out of our truck to look underneath and discovered the brake line had broken. There was a puddle under our truck and a trail out of the lot to the street. We do realize our truck is older and it is not in perfect condition. This is why were there in the first place. We drove to the dealership from Depew NY and the salesman knew this. I am at a loss for words at the fact that they let us get back in our vehicle and NEVER mentioned the fact that the brakes went! Both myself and my husband went back into the dealership separately and there was no remorse for letting us try to drive our vehicle back home without brakes. We both talked to the salesman and the appraiser and we got different stories each time. This makes me think they were trying to cover their tracks. I will tell everyone I know this story and I will tell them to never go to this dealership to purchase a used car if an appraisal is needed! So sad by this!!

We had a wonderful experience here at Joe Cecconi's. Our salesman, David Dorato was a very nice man and made us feel very comfortable. He was even very kind to us when we got a little impatient. It was an overall great experience and we plan on returning when it is time for the next vehicle.

It has been nothing but a hassel! I had previously reviewed this dealership in a positive manner, but that since has changed. When I was going through the leasing process they had told me that they were going to buy out my current lease that had 5 payments left and were going to pay the fees associated with ending the lease early..which they didn't and I had to cover the disposition fee! When I picked up my new car, it was FILTHY! There was dirt on the glove compartment box, in the door handles and on the rug. They said they had it detailed, but whoever did, did a horrible job! Now mind you, I have had this new Lease since the end of March, and they called me TODAY and said they needed "Proof" of my former lease...Which they had been given several times! They said they had new people in the department and my paperwork was missing...are you kidding?!? This will be the First and LAST time I ever work with them.

I had previously left reviews about how I was happy with this dealership...well that since has changed! DO NOT BUY/LEASE A CAR FROM Joe Cecconi's! It has been nothing but a hassel! When I was going through the leasing process they had told me that they were going to buy out my current lease that had 5 payments left and were going to pay the fees associated with ending the lease early..which they didn't and I had to cover the disposition fee! When I picked up my new car, it was FILTHY! There was dirt on the glove compartment box, in the door handles and on the rug. They said they had it detailed, but whoever did, did a horrible job! Now mind you, I have had this new Lease since the end of March, and they called me TODAY and said they needed "Proof" of my former lease...Which they had been given several times! They said they had new people in the department and my paperwork was missing...are you kidding?!? This will be the First and LAST time I ever work with them.

First time working with Pancho to get a new lease on a Jeep. He is absolutely wonderful and takes the time to get to know his clients and doesn’t try to rush you. He gets to know what you want and what your looking for and goes out of his way to get you exactly that. I also like that he doesn’t pressure you into anything and makes you feel comfortable! He got me what i wanted and what i could afford! I will definitely be back to see him when my lease is up!

Amy! Amy and Paul were AMAZING!! In and out with a Wrangler purchased in ONE hour! Price right! Fast friendly service! LOVE U GUYS!! Thanks so much

Kahlil was great to work with, super friendly and knowledgeable. He took his time with us and worked with us on the numbers. He also was great in explaining everything when I picked the car up and followed up w me the next day to make sure everything was well. Would definitely recommend Kahlil!