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Grinwald Ford, Inc.

(682 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Great people.

No pressure to buy. Takes time to talk through any questions and friendly service. Great experience with Chad Wickert and Chelsea Grinwald. Best experience ever with buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and for your business!! Glad we could give you the best car buying experience!

Excellant

Could not ask for anything better from salesman Bill Maron and John Munzel. No pressure what so ever. Both were very professional to work with and got an excellent deal on a 2020 Ford explorer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great used truck shopping experience

The guys at Grinwald Ford were great to deal with, not pushy like some used car salesmen tend to be. Their good senses of humor made my shopping experience enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad we could make your truck purchase enjoyable! We make all of our customers experience as low pressure as possible. Thanks for the review!

2019 Ranger

Great people at Grinwald! Very helpful and professional. Love the Ranger and will definitely return for my next vehicle. By far the best Ford Dealer in the area!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and the review! Glad to here you love your new Ranger!!

Friendly and hassle-free

Bill Maron and his colleagues at Grinwald Ford made the experience of shopping for a car relaxed without the hassle encountered at some dealerships. Grinwald's late hours and friendly team are very accommodating, even allowing me to test how my kids' booster seats fit in the new car. I strongly recommend Grinwald to anyone shopping for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad you had a good experience with us! We appreciate the business, enjoy your new car!!

Excellence

This is the second vehicle I have purchased from Grinwald. I am loyal to businesses that take care of me and Grinwald does it every time!! I appreciate everyone’s help with my latest purchase, especially Chad, Bill and John. They all were patient with me when I had questions but also made the final process smooth and painless. I just want to say thank you!! Beyond this purchase I have been coming to their service center for my last Ford and again everyone is excellent! They keep me coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer with us! We really do appreciate your business!! Glad you had another good experience with us, we will be more than happy to help you again down the road.

Great people to work with totally recommend chad and john

Will totally buy again more future commercial trucks for our business they were so friendly to work with and chad explain to me all the new upgrades on the new Ford F-350 👌🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, we will be more than happy to help you down the road! Enjoy your new truck!

My great experience

The dealership is open late on Thursdays Which is a great thing for me. why it was such a great experience is that they stood and took time for me. To explain why and what I was looking for and help guide me towards the vehicle not only I wanted but fit best in my payments I was able to come in and test drive my car talk to them and fill out paperwork around 730/ 8 pm at night. Like I said in the title it my great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad you had a great experience here at Grinwald Ford! We have no problem staying late for any of our customers because they deserve the best service! Thank you for the review and enjoy your new ride!

4th purchase of F-150 from Grinwald

Ford F-150 trucks are very dependable and I have no major problems with any of the trucks that I have purchased. Excellent sales and service keeps me coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for your business! We really do appreciate your loyalty!!! Enjoy your new truck!

Overall good experience. The dealership works for you.

Great family owned dealership. Found the vehicle I was looking for and worked hard to close the deal. Impressed they gave Kyle Strauss, the first new vehicle sale for him, the freedom to work with the customer only stepping in when was time to finalize tbe paperwork. They also found us financing that was more favorable than what we had bought to the table. Overall a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review Jay, it was a pleasure working with you! Glad we could find you the exact truck you wanted that fit your needs. We really do appreciate your business!!