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Grinwald Ford, Inc.

(683 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Love my Ford Edge

I had a great experience purchasing my vehicle from Grinwald Ford. I am a repeat customer and would highly recommend Grinwald Ford to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad we could make your experience with us great! We appreciate your business and the review!!

Wonderful car buying experience.

We have never had such a pleasant car buying experience before. Our salesman made the whole process a breeze. Listened to what we wanted and got us the exact car we wanted. We are loving our new Ford Escape. I highly recommend going to Grinwald Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business!! Enjoy your new escape!

I am in love! I bought it without driving or seeing it, cant

I loved my focus but this is by far more exciting of a vehicle!! I wanted the navigation in the last 2 vehicles, and finally got it! I will tell everyone what a wonderful place this is and how awesome my escape is!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad we could provide you with the vehicle you wanted! Thank you for your business!!

Great Experience!

We were car shopping at Grinwald ... in strong wind and rain ... the day before Thanksgiving. Chad courageously came out to see if he could help us with anything. What a trooper! We ended up purchasing a 2019 Fusion and picked it up today. Everyone was very professional, knowledgeable, and friendly. I will definitely recommend Grinwald, and especially Chad, to my friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Honest & Fun

Being in the market for a new vehicle we did our research and shopped around. Many experiences were unpleasant or uncomfortable but not with Chad! He was fun, knew his stuff, and most importantly he was honest with us about availability, pricing, and options. We find ourselves in need of a new vehicle every 4-5 years and we will definitely visit him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The best service all around!

I found the Lincoln truck online and contacted the dealership someday. We drove 1.5 hours from Illinois and our salesman, Bill, stayed and waited for us to arrive. We did not get to the dealership till 30 mins to closing. He took his time with us and explained everything! Two days later I purchased the truck. The finance manager was great too!!! He had everything done and signing took less than 20 minutes!! Definently the place to purchase your next new or used vehicle. Will come again! Thank you for your time and service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate your business, enjoy your new truck!!

We purchased our new Expedition from Grinwald’s last...

We purchased our new Expedition from Grinwald’s last week. This was our 11th purchase with this team. Chelsea was amazing to work with, exceeding our expectations!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Patient and Helpful

2nd time purchasing from Bill and Grindwald. Buying a vehicle is very stressful for me. Bill is so patient and helpful during the entire process. Both Bill and Chelsea also went above and beyond to make sure I was able to leave w/my new vehicle just hours after purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continuous business! We really do appreciate it!! Enjoy your new vehicle!

Great Buying

Grinwald Ford certainly showed how to treat car buying customers. We'll be back when the need arises. I was even given a free cap - sweet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We treat all of our customers as kindly and professionally as possible!! Enjoy your new vehicle.

Professional

My purchase was handled professionally and I believe I paid a fair price for my Escape. .Chad did an excellent job in finding me a vehicle that met my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We price all of our vehicle as fairly as possible. We are glad you had a good experience with us and that we were able to find a vehicle that met you needs. Thank you for your business!