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Grinwald Ford, Inc.

(683 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Overall good experience. The dealership works for you.

Great family owned dealership. Found the vehicle I was looking for and worked hard to close the deal. Impressed they gave Kyle Strauss, the first new vehicle sale for him, the freedom to work with the customer only stepping in when was time to finalize tbe paperwork. They also found us financing that was more favorable than what we had bought to the table. Overall a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review Jay, it was a pleasure working with you! Glad we could find you the exact truck you wanted that fit your needs. We really do appreciate your business!!

2012 Ford Escape

Professional service from start to finish. Great overall experience. Kyle was helpful and patient in assisting me choose the right vehicle. John did a great job finding me a great rate and made the financing experience painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad that you found a vehicle that was right for you! Thank you for your business!!

New 2019 Escape- grey ghost

I have been dealing with Grinwald Ford for a very long time. I have had 2 explorers and now I have had 3 escapes. I have dealt with Chad Wickert for every one . He is the best!!!. I would not go to anyone else. He loves what he does and he knows is stuff and he makes you feel so comfortable and he answers you questions even if they seem stupid at times. John Foltz is also great . He makes signing all those papers a breeze. Thank you Chad and John as usual a great experience. No other dealership would bend over backwards like Grinwald Ford and there employees from sales reps, financing, service, and the girls at front desk. Everyone there is great!!!. I appreciated them all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Was a good experience. Treated like a guest

Bill was great. No pressure; quickly answered our questions; found a match of what we wanted. Laid out all costs with no surprises and not having to run to a higher up to consult like at other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bill is a great member of our sales team. Glad you chose Grinwald for your purchase!

Great experience

Nice vehicles, detailed well, fair prices, and great customer service. Sales people were helpful, honest, and did not pressure. It was a very easy and enjoyable buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! Glad we could make your car buying experience enjoyable!!

Easiest car purchase ever!

We worked with Bill and had the easiest transaction. This is how car buying should be. Saw the car online, had a no pressure test drive, talked numbers and made a purchase. John in finance was knowledgeable and helpful too. We love our Explorer and the 100 mile drive to this dealership was 100% worth the time. If youre in WI, I would recommend Bill and the team at Grinwald Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that you are enjoying your new Explorer!! We really appreciate your review and your business!! Thank You

Grinwald is what drew us to be Ford owners!

Excellent Sales and Service are what clinched our buying a Ford product. Our first Ford is a fusion and we had such a great experience with the service that we really wanted to stock with Ford. Bill Maron in sales was great in getting is what we wanted with no pressure to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My new car

Chad made sure I got just the car I wanted..from ruby red exterior and black leather seats to all the various extras inside! Was a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad you got the exact vehicle you wanted! Thanks for the review!

Awesome Experience

Chad Wickert & John Foltz were so helpful!!! I originally leased this vehicle and decided to purchase it! They were so amazing in helping me get it!! You all are truly a blessing!! Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for your business!! Glad we could help you!

Fantastic Buying Experience

We recently purchased a used Ford from Grinwald and have been quite happy with the experience. John Munzel and John Foltz provided answers to every question we have while offering options and add-ons to our vehicle. The lack of pressure was a pleasant change from previous dealer experiences. It's worth noting that we drove 60 miles to look at a specific vehicle and will do it again when we are in the market! There's something to be said for the "small town dealership!"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad we could make your car buying experience great! Thank You for your business!