Reviews
Ford F-150 Purchase
Once again a great experience. The salesman and dealership went out of there way too find exactly what I wanted and get me the best price and deal possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave a review! We really appreciate the kind words, Bill has been a great addition to our team. Enjoy your new truck.
Always a Pleasure!!
Never disappointed when I go to Grinwald Ford in Watertown everyone is always so nice and there to help! Our family has purchased multiple vehicle from them and we will keep going back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you to you and your family for being a customer of Grinwald Ford! We really appreciate the business and the positive feedback. Enjoy your Escape.
Excellent service!
I just bought a 2015 Ford Fusion from Grinwald Ford. Bill walked me through the entire process and was so helpful without being one bit pushy. This is the second car my family has bought from Bill. He is the best. Thank you, Bill!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us a review! We are so happy to hear your experience at Grinwald Ford was a great one. We are very lucky to have a great group of people working here. Enjoy your vehicle !
Excellent experience
Hard to find a dealership like this now a days. They treat you very well, enjoyed meeting everyone at the dealership from the owners on through. Fair pricing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words. We work hard to make the car buying experience here as smooth as possible. Your business is greatly appreciated!
Great team at Grinwald Fors
Pleasant courteous and knowledgeable!! John Munzel John Foltz and Chelsea Grinwald were all of that!! John M. Walked us through the process of buying my very 1st brand new Vehicle and I couldn’t be anymore pleased!! Thank you John M. You are the best!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words are greatly appreciated!! We are so happy to hear your experience here was a positive one. Thank you for your business.
Renewed a lease with Ford Dealer
Andy Grinwald was available to refine my search for a new leased vehicle. Communicating with me on line, which was my preference. One appointment in person and I was in a new vehicle of my choosing. He assisted with setting up the technology the vehicle offered. Great experiance to meet my time constraints.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback. Your business is greatly appreciated and we hope you love your new vehicle!
Solved my problems
Had some steering issues that Boucher ford could not resolve. After explaining what the problem was dropped it off for the repairs even though we did not buy it from them originally
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear about your experience here at Grinwald Ford. Thank you for taking the time to share!
Knowledgeable and informative
Chad Wickert spent a lot of time explaining and setting up some of the new features, on my new car that I wasn't familiar with. He was very patient and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! We hope you enjoy your new vehicle and thank you for your business.
Amazing!!
The dealership was very professional and the owner was very nice. I can’t wait to do more business with them and continue to buy cars from them. The detail department also did an amazing job cleaning the car before I received it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback! Thank you so much for your business and we look forward to working with you again in the future.
Best dealer service in all my life!
had service department to check shimmy in front of vehicle at hiway speeds. Found a small list and did do a great job of letting me know what was bad and costs, in a very good time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for stopping into Grinwald Ford and we really appreciate your feedback.