Reviews
T-Bird with no A/C
Grindwald Ford diagnosed and correctly fixed the problem we had with our T-Bird. I would take my car back there again if it needs additional service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback on our service department! We are so happy to hear you were satisfied with your experience. Your business is appreciated.
Great, No Pressure sales
Bill the salesman was great. He gave me an honest and thorough description of the truck when I spoke to him on the phone. I traveled over 500 miles to make the purchase. He offered to pick me up at the airport and take me to the dealership. I was greeted by the owner upon arrival and everyone else that I dealt with was super friendly and helpful. I would definitely recommend Grinwald Ford to anyone looking to purchase new or used. I was very impressed how neat and clean the dealership was and the overall location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for making the trip to Grinwald Ford. We are so happy to hear you had a great experience. You feedback is appreciated and so is your business. Thanks again!
Excellent experience!
Chad did a great job selling us our new F150. He was very helpful and did not pressure us at all. Chelsea and John handled financing and we were very pleased with the results! Thank you to the staff at Grinwald Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We hope you are enjoying your new F-150! Thank you so much for your feedback. Your business is appreciated.
Great service
I took my truck in for a falty sensor.. The service was great.. they took care of it in no time and covered it all under warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! Your business is appreciated.
Excellant ,no pressure experiance
Initially ,I was just looking at a replacement car . Chad listened carefully and suggested possible ideas. A week after my first visit ,I returned to buy exactly what I had hoped for .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience here at Grinwald Ford. We are so happy that it was a great one. Enjoy your new car.
Thank you!
Thank you Chad Wickert for everything you did to help me get my car. It was so awesome that you came in on your day off to work with me. I know it took me quite awhile to decide but when I did he was right there to help. Again, thank you Chad and Grinwald Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! Chad is a very important part of our team here and we are so glad you noticed that. We appreciate your business!
Disappointed
I brought my Edge in with a few issues. I do not ser anything repaired. I bought the car there so I figured I would have it serviced there. Now I feel that was a mistake. That is disappointing because people I spoke with stated they did good work.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sorry to hear about your experience! We would love to talk to you about the details leading up to this. Please call us at 920-261-1800. Thank you
Always excellent!!
Purchased many vehicles over the years and always treated with platinum service for the buying of a vehicle to the servicing of them. It's the BEST PLACE TO BUY A VEHICLE!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a review! Your business over the years is greatly appreciated.
Pleasant, transparent, and smooth process!
I recently had the best experience purchasing a car from Grinwald! Bill was responsive, thorough, honest, and friendly. He facilitated the transaction in the smoothest fashion. He did his research to assure me their price was the best, even though I was probably already sold at that point. He was knowledgeable and trustworthy and never pressured me to buy. No one tried to sell me anything unnecessary at Grinwald. I will recommend this dealership to others and hopefully do business there again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback! We are so happy to hear your experience here was a great one. We feel we have a pretty wonderful team here and we are glad you saw that. Enjoy your new vehicle.
Get the job done right and care about the customer
Alway likes the dealership. Feelingly people that take care of customer. Been in business a long time serving the community and more. I come 50 miles for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the feedback and thank you so much for being a loyal customer of Grinwald Ford!