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Grinwald Ford, Inc.

(682 reviews)
Visit Grinwald Ford, Inc.
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Excellent - the place if you need a Ford

The best experience I have had at a dealership so far. John Munzel was very easy to work with, gave me an excellent price and stuck to the pricing without any extra charges. He also followed up on my questions in an extremely timely fashion. My car initially didn't have Apple Carplay like I was told it would, and they fixed it free of charge without making it an issue. I would highly recommend buying a car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive feedback! We very much appreciate your kind words and we are so glad to hear our team took great care of you. Thank you for your business.

Short and sweet

We told Chad what we were looking for, and he found me the perfect SUV! He made the process super simple and smooth, and we would definitely recommend him to anyone looking for a new or used Ford!!! 😊😊😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words Shandi! We are glad to hear Chad took great care of you. Service is very important to us here at Grinwald Ford. Thank you for your business,.

Great Experience!

I had a great experience with Grinwald Ford! I was in a time crunch and they helped me get everything done in a timely fashion. They answered all of my questions and made the experience very enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback Leah! We love that your experience here was a great one. Enjoy your Focus.

you did a excellent job

he did the excellent job and he show me the car was in right one for me and he was so friendliness and he was so kind

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! Your business is greatly appreciated and we hope you love your new vehicle.

Best experience

Andy and the entire team at Grinwald made purchasing a car easy and enjoyable! Our questions were answered and we left with a feeling of comfort I didn’t expect from a dealership! We will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the feedback and thank you so much for your business!!! We are so glad to hear your experience was a wonderful one.

Bill Maron

Bill was a great man to deal with. He listened to everything I said and produced the right car. My son loved it. Thanks Bill.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are so happy you noticed what a great part of our team Bill is. Your business is greatly appreciated.

My best experience buying a car ever!

I have bought a lot of cares in my life and this was by far the best experience ever. Bill was so helpful and not pushy. I never felt pressured to buy something we didn’t want or to spend more then we wanted. We were also treated well and fairly by Andy who did the appraisal for our trade- in and Chelsey in the finance department. We weren’t pressured to buy a bunch of extra stuff. I will definitely recommend Griswald Ford to others. Thanks for Bill for helping us find a car my son will probably drive for a very long time!!! Oh and I almost forgot Bill came in on his day off to make this all happen! Hope you have a great time in Tomahawk!!! Sara Bishop

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words Sara! We try our best to make sure our customers have a great experience here so it is so awesome to hear you felt that. Your business is greatly appreciate. Thanks again!

No pressure atmosphere

The car I was buying was about the same price at many dealers, but the reason I came back to Grinwald was because it was a stress-free buying experience, and I was in complete in control of the decision-making.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are happy to hear your experience here was a smooth one. Thanks for your business and enjoy the vehicle.

Great Team!

Our first NEW work truck, what a great experience working with everyone involved. Hoping we can add another to the fleet this year. Highly recommend Grinwald Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive feedback! We greatly appreciate your business and look forward to the possibility of working with you again in the future.

Easy buying experience

Thanks Grinwald Ford and Chad Wickert for the great buying experience. Never would have thought I would find the Chevy that I was looking for at a Ford dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave us your feedback. We really appreciate your business and hope you enjoy the vehicle.