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Grinwald Ford, Inc.

(682 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 3:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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2016 F-150

Grinwald Ford met all my expectations. We were very pleased with the deal that we got and how we were treated! Chad the salesman and John the business manager were excellent to work with! We highly recommend Grinwald and will be repeat customers in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A great deal

We just happened to find a 2015 used Toyota Camery XLE at Grinwalds Ford great shape and the auto web sight dated the car as a great deal. Cheryl enjoyed the car so we bought it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Andy and John were great and very upfront. A great team!

Andy was honest with us from the start. We did not feel like we were overpaying and that the vehicle that we needed is what we were getting. It is easy to do business with Andy Grinwald and the Grinwald family at the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New F250 Lariat

Bill did a great job finding the specific truck package I was looking for. Great looking truck! John was actually able to find financing rates less than the previous two purchases made this year. Good job guys!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Family's 3rd Ford Certified PreOwned Car Purchase in 2 Years

We contacted Bill when we needed to add another car for our daughter in college. We provided the model & pricing we researched & were seeking. Bill connected us with a Certified Pre-Owned, low mileage car. We added the bumper to bumper warranty as we typically keep cars past the 100K miles. John quickly got financing at the lower rate and Chelsea finalized the paperwork on Thursday night. Delivering our other Ford to our daughter in college this weekend; which we bought with bumper-to-bumper warranty covered by Ford Dealer @ her location in Minnesota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Grinwald Ford surprise

My old "98" F-150 was put to rest (darn emission test). So now what? Play the new/used truck dealership run around, that's what I thought. Not this time! I found an oasis. Grinwald Ford , Watertown. Bill, my car salesman, had just what I was looking for, on the lot and ready to go. In about an hour I had my truck. I love it. Thanks Grinwald for a painless experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience I've ever had!

Bill was awesome! No high pressure sales and a seamless transaction! We are already referring people to this dealership! Thank you for making this easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Everyone that I dealt with was very helpful. My salesman Chad was great, going over all of my options and resolving any questions I had. John in financing was able to find a great rate for me, much better than I found anywhere online. Overall my experience was great and I will definitely go back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First class dealership and first class customer treatment

We traveled from Arizona to WI just so we could purchase our Expedition from Andy Grinwald at Grinwald Ford. First class dealership and first class treatment from Andy. We couldn't be more pleased, and recommend Andy Grinwald and Grinwald Ford with confidence and without reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great customer service

Chad did a fantastic job in helping me find the vehicle I was looking for. Chad and John were both great to work with, they gave me my options and answered my many questions thoroughly. There was no pressure, they provided the facts and gave me all the time I needed to make my decisions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.