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Grinwald Ford, Inc.

(682 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 3:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Certified Pre-owned 2017 Ford F150 Purchase

This is our third vehicle purchased at Grinwald Ford. We needed to purchase a vehicle quickly because of an accident. Grinwald Ford had the F150 that we were looking for. They put several options we added on fast and had us driving it in 2 days. All the people we worked with (Chad Wickert, John Munzel, John Foltz) were helpful and knowledgeable. Thanks for making this experience pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear your experience here was a great one. Thank you for taking the time to leave us a review and enjoy your Truck!

Grinwald goes above and beyond for their customers!

This is my second vehicle purchase at Grinwald. The first time I came in I was greeted by Bill Maron with a friendly smile, offering to help me find the car of my dreams. That is what I ended up with when I got my 2014 focus. Three years later, I wasn't quite sure what I wanted. Bill helped me search over 3 different kinds of vehicles, multiple test drives and looked for cars in the area that fit my needs. I ended up getting a focus hatchback with a ton of upgrades, that ended costing me less a month! Bill was kind, patient and so helpful, and I can say that for everyone I've been in contact with at Grinwald. These people are a family and they treat their customers like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great feedback. We are so happy to hear you had a positive experience here from beginning to end...that is always our goal. Your business is appreciated and thanks for choosing Grinwald Ford.

New Explorer Purchase

John the Sales manager was very down to earth and not your normal pushy sales person. Would buy another vehicle from this dealership for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business! Your feedback is very important to us and we are happy to hear everything went smoothly. Enjoy your new Explorer.

Awesome service!

Chad took down what i was looking for and found it within a week! He answered my questions and made the experience a good one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear this Jenny! Thank you for your feedback and for choosing Grinwald Ford.

An Unexpected Pleasure

This was the second vehicle we purchased through Bill Maron at Grinwald. We found his professionalism and quick retrieval of vehicle information, thorough understanding of features and packages which were geared to our needs, and straight-forward pricing estimates, made the whole process painless and quick. We highly recommend Grinwald Ford as a great place to do business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Car Buying Experience Ever!

Everyone involved in the vehicle purchase from the sales manager, sales professional, maintenance manager and finance manager were attentive, courteous and very enjoyable to work with throughout the entire process. Would highly recommend this dealership and their staff to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Efficient and pleasurable

Came in at 6:30pm with a vehicle we already New we wanted to test drive. We were greeted right away. Test drove the vehicle, we like it, so we made an offer and purchased. Was out by 7:30pm!!! Efficient dealer!! I will not buy from dealerships that play games or take forever. I found this dealership to be honest and fair priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Recent purchase of a used vehicle for my daughter.

Very happy with our experience at Grinwald Ford. Everything was quick and easy with no hassles or pressure. Bill was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very Friendly and helpful

All in all, we found our experience with Grinwald Ford was enjoyable. Chad was very helpful and knowledgeable. It was great working with Chad. Chelsea was very knowledgeable as well. We would recommend Grinwald Ford to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It's great working with Chad and John!!

Your team works together to provide the best possible experience in buying a vehicle. Always willing to explain and are not pushy and very personable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.