Reviews
Smooth and Informative
They weren't pushy at all and financing was honest and top tier. Trade in value was better than most and the ones that could beat it weren't flexible on final pricing. I will never give a dealer 5 stars because they have to make money too, and to give them 5 means that I would have had to make money on the deal. In general, buying a car stinks, but this experience was very smooth and somewhat enjoyable!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great job
You folks make buying a car very easy. I was greeted as I walked into the building. Offered a test drive and bought the car. Total time was about 3 hours start to finish. Perfect. Very happy with the cR. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and Fast!
Chad was the salesman we worked with. We are from about 2 hours north of the dealership and he was easy to talk to over the phone and super accommodating of us showing up later than I'm sure they would have liked. Very professional and to the point, no hassle kind of guys. My husband had been looking for a while for an F-150 and they had a very fair price on a great truck, doesn't make for a much happier customer than that. I'd say from the time we got to the dealership to the time we left it was maybe 1 1/2 hours, awesome! Thanks so much for a great vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a ver positive experience with this dealership!
Everyone we dealt with was friendly, positive and informative. We especially like the fact that we were made to feel comfortable about being able to stop by any time with questions, especially since we are seniors and some of the technology is very foreign to us!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Fastest Deal Ever - No Games
Prices that are already realistic and fair. No games making the deal making it take longer than needed. They had my car prepped and looking great when I picked it up. Bill was great and easy to work with. Great place to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Comfortable Buying Experience
After reviewing and test driving many vehicles stopped into Grinwald Ford and met with John Munzel. Helped us fine the exact vehicle we were looking for with all our required options. No high pressure sales pitch. Both John Munzel and John Foltz made the purchase easy and stress free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Service!
My wife and I arrived at Grinwald Ford well before the dealership officially opened. Andy Grinwald immediately dropped everything and made us his top priority!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
awsome experience
dealt with john munzel for sales. quick and painless no BS. fealt I got a great deal on pre-owned f150.john foltz wrapped up the financing promptly. all in all my best auto dealership experience! thanks guys
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent to deal with.
Moved to Watertown few years ago and in need of a car now. Reviewed the dealership and thought Bill bought lunch for all the good reviews he received. Proved me wrong. Bill is just a good ol straight shooter. Very relaxed which made for an easy transaction. He found what we wanted, explained all the options for us. Is our 46th Anniversary, he gave Alice flowers. Saved me a few $$ Bill thanks. Will be back there is need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of New Taurus.
Bill, John, and Chelsea were very helpful and made the car purchase process pleasent for my family. Grinwald staff was very knowledgeable about the vehicles on their lot. Grinwald Ford had the best price of the vehicle I purchased within 100 miles. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car