Reviews
Very pleased with purchase
Chad Wickert was great to work with. Told him what I was looking for and he was helpful in finding the right vehicle on their lot. Very knowledgeable and friendly with no pressure. Explained all the available rebates. Great communication with some humor also! Chelsea was also very friendly and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic Experience!!!
Andy was incredibly helpful and patient throughout the process. He found me the right vehicle and the price was excellent. An all-around great experience. Highly recommend!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us your feedback! We are so happy to hear your experience at Grinwald Ford was a great one. Your business is greatly appreciated!
Left standing on oxygen because guy on phone personal bus.
Stopped at Grinwald to get a rear turn signal replaced. Im on oxygen, so I cant afford to be unnecessarily delayed. I was told to go inside quick service, and they would help me. I walked up to the counter where a Ford employee was on the phone, discussing his own private personal business. Something about his trailer, etc. He went on & on, and on while I was leaning on the counter for support. Fearing I wouldnt have enough oxygen to get home, I left. I wouldnt recommend this place to anyone. Ever. Very unprofessional.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience testing & buying a Shelby GT 500
Bill Maron was very responsive to my inquiry on the Shelby GT500. When I came in for a test drive, he knew the car, was honest, personable, and very easy to work with.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive feedback! Bill is a great addition to our team so thank you for taking notice. Enjoy your beautiful car.
we were very pleased !
I thought i knew what i was looking for ! But after several changes and long days of thinking ! it was decided ! And thanks to Bill Maron for his patients !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We are so happy to hear it was a great one. Your business is greatly appreciated and we hope you enjoy your Explorer.
Awesome car buying experience from start to finish!
Bill Maron was very kind, helpful, and straightforward. I had done my research on the 2017 Ford Edge Sport and knew what I was looking for. Bill listened, found just the right vehicle for me, and applied all possible rebates and certificates to offer a competitive price right off the bat. John answered all my financing questions and threw in a few laughs to boot. I will be recommending Bill, John, and Grinwald Ford to all of my friends looking to buy a new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was as pleasant a car buying experience as I have had.
I saw the vehicle I was interested in on their Car Guru post. I set an appointment to see the car with salesman Bill Maron. Everything from that point forward was professional and user friendly. I was able to make a swift decision to purchase, and upon taking delivery was pleasantly surprised when they present my wife with a nice bouquet of flowers. Nice touch!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us your feedback! We are so happy to hear your experience here was a positive one. Bill does an outstanding job with his customers and is a very important part of our team so we appreciate you recognizing that. Enjoy your vehicle !!!
Best Buying Experience EVER ☺
These guys were relaxing to work with. Very helpful ,and NOT pushy at all. Straight shooters. I felt at ease and peace of mind when I left with my new vehicle. Thankyou. Tabitha
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback Tabitha! We are so happy to hear you felt at ease here. Your business is greatly appreciated.
Great Experience!
Everyone at Grinwald was very helpful and friendly. I had many questions and was shopping around to find which vehicle would fit my lifestyle. I also had many questions during the sales process. Everyone was very knowledgeable and patient in providing answers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your feedback is greatly appreciated Dixie!!! You were a pleasure to work with and we are so happy to hear your experience here was a great one. Enjoy your explorer and thank you so much for the business.
Great service, great price!
All of the main sales representatives were busy helping other customers, and the Business Manager was nice enough help us, and give us the best possible deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the positive feedback Josh! We are happy to hear John created a great car buying experience for you and we greatly appreciate your business.