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Grinwald Ford, Inc.

(682 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 3:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Car buying made easy!

Haven't purchased a new car in many years and everyone made the experience very easy. There was absolutely no pressure and Bill was a pleasure to work with. The flowers were a nice added touch. Would definitely come back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The no hassle price!

How friendly everyone was! The no hassle price! The wonderful surprise of the flowers on the console in the truck when we picked it up.Great place to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing custoner service!

Bill was amazing! No pressure and amazing customer service. I love my new vehicle and am beyond pleased with the overall experience. I would recommend Grinwald Ford to anyone in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Efficient and personable

We were welcomed at the door--did not have to search for sales person. Listened to what we were looking for and found it in a timely manner.. All in all a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Vehicle shopping made easy

Our very knowledgeable and professional sales person was great to work with. Our overall experience was excellent and we will definitely be back for future vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dealership to work with.

The dealership worked to give me what I feel was a great deal. I have ordered and also bought off the lot numerous vehicles and have always felt that they had my best interest in mind. Their service center has also done an outstanding job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

I had a great experience. I was treated like family. This was easily the best car buying experience I have ever had. My salesperson was very professional and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Another outstanding experience!

This is our second purchase this year from Grinwald Ford. I am happy to report that we again received outstanding service from start to finish. All aspects of our purchase went extremely smoothly. Bill Maron was happy to answer all of our questions and was more than patient with us throughout the entire process. John Foltz was a pleasure to deal with, and got us a lower interest rate than what we were expecting to pay. The vehicle was transferred in and prepped in a timely fashion. Bill and John worked around our schedule and made things quick and painless when we arrived to pick up the vehicle. We highly recommend Grinwald Ford and commend their staff on another flawless experience. We cannot thank you enough for all of your help getting us into now TWO new vehicles this year!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My Review

I haven't bought a new car for 15 years. So when it was time, I stopped in. I was met by Bill Maron, who was very nice to deal with. No pressure, but gave me information and options. I decided to wait a day before finalizing the purchase, and both Bill and John Foltz understood and were great to deal with. it was very smooth. I will be back, and refer others as well. I was very happy the car was ready when scheduled, and Bill walked me thru all the new innovations and technology, including hooking my phone up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Low pressure, very knowledgable. Repeat customer

We've bought here before. Once again everyone was helpful and knowledgable. After we test drove the vehicles we were interested in and decided which one we wanted, they were very helpful instructing on the new technology. Plus, they are willing to take time to answer any questions we may have about it in the future!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.