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Grinwald Ford, Inc.

(681 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(681 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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THANK YOU CHAD,JOHN G,JOHN F,CHELSEA, GREAT EXPERIENCE

KARLA LOVES THE FLOWERS YOU SENT HOME FOR HER.TYLER AND I MADE IT HOME THAT DAY I REALY ENJOYED DRIVING MY NEW 250 KING RANCH. ALL MY FREANDS ARE JELLUS. THEY LIKE IT TOO.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience

I hate buying cars and negotiating. My experience at Grinwald was totally opposite. Working with John, John, and Chad was a great experience! I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Out of State buyer

Great experience at Grinwald Ford with Bill Maron. I traveled to Grinwald Ford from out of state. Bill picked me up from Enterprise which was very nice. The vehicle I was interested in was clean and what I expected. Bill was honest and ensured I did not drive 6 hours for nothing. The Business Manager, John was great, everything was organized and I was on my way quickly. If Grinwald Ford has a vehicle you are interested in, do not hesitate to make a lengthy trip if need be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Repeat customers for a reason

Friendly, kind, and down to earth no pressure sales. We have been treated with prompt and courteous attention whether we were there to buy new or used. Grinwald Ford works with you for the best deal to meet your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

Bill is a great salesman and he worked hard to get me exactly what I wanted based on what I could afford. He and the rest of the Grinwald team worked together to make everything work out and even helped me get some great rebates based on my profession. Great job and thank you again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

First car in the books!

Grinwald Ford in Watertown is the place to go when buying a vehicle! I purchased my first ever vehicle recently from there and their team is amazing. From Bill Maron, to Chelsea Grinwald, and the owner John Grinwald, they were all terrific and personable people and really helped me to find the perfect vehicle. None of them were pushy, making me purchase a vehicle; they understood what I wanted and was looking for and went above and behind to assist me buying my first car. I HIGHLY would recommend Grinwald Ford to anyone buying a new or used vehicle. There is nothing constructive to say. I am definitely doing business with them in the future. I absolutely LOVE my Ford Fusion, named Zoey! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service from people who understand people

We definitely felt that Grinwolds primary goal was to keep us happy as we went the through the process including having things ready when they said they would. Never pushy! Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Most positive car buying experience I ever had

I've visited Grinwald a number of times for warranty work and have been pleased with their service. When it was time for a new SUV, Chad was able to find the exact vehicle I wanted and have it ready promptly. Thank you gentlemen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best dealership around

I couldn't be happier with my experience that I have had with the dealership. No pressure, no gimmicks and no stress. Just a group of friendly, fun people to assist with any questions. Working with Chad is like getting together with a friend and having some laughs. I praise the dealership whenever I have an opportunity to recommend a trip to Watertown to car shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent experience

We were warmly welcome even though we did not purchase a Ford. We bought a recent trade in and love it. Their experience and willingness to help was greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.