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Grinwald Ford, Inc.

(680 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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VERY HAPPY NEW CAR OWNER FOR THE FIRST TIME!!!

Bill seemed to know just what I wanted. We talked for a while and I test drove a Kia, he suggested to try a Ford Escape. Within minutes I knew I had the car I wanted. I LOVE my 2017 Escape SE. The car has Heated Front seats, Remote start, everything in is Great!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Worth the trip

We saw the vehicle on the internet. Drove 90 miles to see it. The deal they offered with our trade in was better than we expected. Even after telling the sales staff we had one more dealership to visit, there was no pressure to stay. Bill and John were extremely courteous and down to earth. We do not believe we were ever treated this well at a dealership. I would definitely come back again when shopping for another vehicle. Give Grinwald a try.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience!

Had no trouble with the purchase experience. Fun and friendly atmosphere. We would recommend this dealership to anyone. The extra time that Bill spent on setting up our Bluetooth and navigation system was extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome day!

Had no intention of purchasing a vehicle, but found the right car at the right price aided by great employees at Grinwald. I would very highly recommend this dealership, and will return in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Courteous and friendly

This family owned dealership was very easy to work with from looking at a used car to getting through the paperwork. Straight forward and gave a nervous buyer a chance to ask questions. Prompt at replying to calls and emails. Chad was particular helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience When Purchasing a Used F-150!

I have nothing but good things to say. Bill and John's straight forward informative approach was a refreshing approach to the car buying experience! Tey went above and beyond what I expected to make sure that I was getting the information I needed to make the best decision for me. I would buy from them again in a heart beat and recommend them to anyone who is looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2017 Escape Purchase, We Highly Recommend Grinwald Ford!

My wife and I had an outstanding experience with Bill Maron. He was extremely patient and helpful, and took the time to answer all of our questions. He helped us determine the trim level and features that would best fit our needs and budget. When there was not an exact fit on the lot, Bill located the vehicle we wanted with the exact features we wanted, and had it ready for us quicker than either of us were expecting. John Foltz was a pleasure to deal with and he set us up with the exact financing and extended warranty/insurance that we were looking for, and didn't force us into anything we weren't interested in. He explained every part of the financing/warranty/insurance products we added. When we picked up the vehicle, Bill Maron again took the time to go through the entire vehicle with my wife and I, even though it was nearing closing time. This was the single easiest, and most pleasant, vehicle purchase that either of us had ever experienced. We cannot recommend Grinwald Ford enough. We will be back for a RS soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very helpful, straightforward dealership

The transaction was done in a businesslike straight forward manor. I appreciate the no games way of purchasing an auto. I would buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GM Family Goes to the "Ford" side

We've typically been a GM vehicle family. The past year we worked with Bill Maron and Grinwald Ford purchasing a few work vans. The experience made us rethink our personal vehicle choice. Now we are driving a Ford Explorer. Bill was helpful, giving us our options, but we never felt like we were being "sold" something. Thanks, again, Grinwald Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A wonderful experience. Bill Moran was excellent.

We had a wonderful experience. The best ever in my 35 years of car buying. Bill was prepared, no pressure in any way, and he was very helpful. He worked to get exactly what we wanted. Did an outstanding job of reviewing the cars features. Excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.