Grinwald Ford, Inc.

Our purchase experience was simply painless, the sales person Chad, whom we worked with, was awesome, great sense of humor and more importantly well versed in the product line. He even humored us when I started asking for a hat, after all 50k for a truck, I should get a hat, not only did he give us a hat, he had flowers for my fiancé when we walked out of the finance department. Its things in life, that matter the most. Onto the finance department, zero pressure on extended warranties and other things that typical finance people do in the car buying world. We wanted an extended service contract as well as undercoating, she laid out the different options and the associated costs and that was that. No pressure what so ever. A complete side note, the finance lady Chelsea, she should be a model, absolutely stunning.

It is always a delight to work with Grinwald Ford! Their customer service is unsurpassable! From new vehicle shopping to servicing existing vehicles, we always know that we are in excellent hands. Thank you for continuing to impress!

They get my car in a the appointment time, they have been honest with me and Chad always takes time to chat with me even if I'm not buying a new car!

Todd was wonderful to deal with. He was honest and I really felt taken care of with respect. Always pleasant to work with. Would recommend the service dept.

Thanks Chad for a smooth transaction. Buying a new vehicle can be tedious ,this was probably the easiest vehicle purchase I've made. We'll be coming back for our future purchases.

This what my first time purchasing a car. The dealer, Bill, was nothing but helpful and understanding. He was not pushy at all, which I was worried about. He made sure I understood everything about the car and how it works. I was very pleased with the service from all of the employees.

My overall sales experience was great. Bill Maron was friendly, helpful, and not at all "pushy"; an atypical sales person. Also, Bill's demeanor was the same at the time of delivery and afterward.

The entire staff is very friendly and welcoming, from the service department to everyone up-front at the desk. The service done was of good quality and done quickly.

Fast, Friendly service done on time. Arrived for the appointment and vehicle was taken in immediately. Work on the vehicle took less than one hour as I awaited in the customer lounge area.

My engine in my F150 with only about 45,000 miles was making a knocking noise. They indicated it was the cam fazers, and replaced them. We still had an issue with knocking noise. The service department worked hard to find a solution to the engine noise and did find a cure for the noise. I will say Grinwald Ford was very helpful in trying to get my problem fixed. I am very pleased with the effort by Todd Loeber and the staff to get my problem resolved. Todd, his crew, and Grinwald Ford, I feel went beyond what you would expect, to make me a happy customer. This is a to notch service department, and a quality Ford dealership. I highly recommend Grinwald Ford