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Grinwald Ford, Inc.

(702 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 3:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(702 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Good service and not pressured .

They have the best deals , nice looking vehicles , and no pressure to buy.chad is a good guy to answer you questions or concerns . And also information on deals .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review on us! We appreciate your business

Nice people and efficient service

I had moved to a new city and needed to find a dealership to have my vehicle serviced. Very glad that I found Grinwald. Everyone treated me very kindly, the place was nice and clean, comfortable waiting area, and reasonable pricing. Overall a very positive experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know how we are doing. Your business is greatly appreciated. We are so glad we could become your new service center!

3rd Ford from them

Needed a larger Vehicle. Going to a Hybrid C-MAX was outside our comfort zone. Bill went out of his way to help . He put in the time to help us gather all the information we needed . We have Purchased two other Fords from Grinwald . A new 2014 Focus and a 2104 Fiesta program car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the repeat business. We are glad your buying experience with Bill was a great one... we are lucky to have him as a part of our team. Enjoy your C-max and your positive feedback is appreciated!

Friendly dedicated sales team

I would recommend Grinwald Ford your next purchase of a new or used vehicle. They are a great group where the customer is always #1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Todd for the positive feedback! We try to always put the customer first and I am glad you felt that. Your repeat business is greatly appreciate by us.

fast, excellent service

I have had excellent service over the years and one of the reasons i remain a customer of Grinwald Ford. All Departments are friendly including Sales, Finances and even management.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your feedback! We try to make our dealership experience a positive one. Your business in both Service and Sales is appreciated.

New Tires

Service was fast, done right the first time. Staff is wonderful they are always helpful no matter what I need done. They go out of their way to make things go smoothly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

No stress

I have shop for cars at other dealership and it was very unpleasant. Rude salespeople. Brought me the wrong car to test drive. Would like me test drive where I wanted to go. I did not have any of those issues at Grindwald Ford. Fair deal, no hassle, ready on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Were able to get my truck in and fixed in a timely matter.

I have been taking my vehicles here for service for quite a few years and have always had great experiences. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great

Always try to buy local it's good for our local economy and jobs for our people in the community was a Great experience and hope to do it again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

work to make perfect

The dealership identified the problem and quickly did what was nesssary to get us back on the road. They gave us a car to use while repairs were made!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.