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Grinwald Ford, Inc.

(702 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(702 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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New car purchase

I ordered a new 2013 Ford Edge from Grinwald's in April and just picked it up last Friday. Mike Higgins, the salesman, was very helpful during the whole process. He was always willing to answer any questions that came up. I appreciate the time he spent showing me ALL the feature on my Edge and said to call if I have any questions. Chris, the business manager also was great during the purchasing of the vehicle. This was my first Ford and I love it! I would definitley return to Grinwald's the next time I need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Welcome and Service

February 2012 will be a year to remember for me! I researched and shopped for exactly what I wanted. I found such a truck at Grinwald in Watertown. That's quite a distance for me to travel, but it was WELL worth it! From start to finish they were with me on what I wanted. I never once felt pressured! It was a friends helping friends experience. It is an awesome vehicle and The price was so right too! Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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