Reviews
Write a reviewJeep Service
Mike Espinoza did an amazing job of taking car of my Jeep and my wait at the dealer for service, he always does a great job every time i visit. he answered all me questions and put my mind to ease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you!
Thank you to Dane and Brian for making this experience quick,easy, and hassle free!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lithia Does it Again
Wonderful People...Justin listened and Ryan worked the Numbers...They went the Extra Mile...Drove home in the Truck I wanted and needed for my Task...Every Person I had contact with...were highly Professional and Respectful of my Time...Thanks Lithia Dodge of Eugene...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
Sean did a wonderful job the entire staff was friendly and not pushy it made buying a vehicle an absolutely pleasant experience
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
customer
Our Jeep needed repair due to a rather unusual circumstance. They were very polite, Jeep was repaired in a day for a reasonable price.We were also showed pictures that verified the cause of the malfunction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service
the service dept has always been helpful and professional. Joel Hazen has always been #1 in my book
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, James Brown!
Thank you so much James Brown for helping me pick out the perfect car, which ended up being a new 2020 Jeep Cherokee! You were comforting through the whole process, and always putting my needs first, even on your day off. James definitely made a super stressful decision seem like a walk in the park. I couldn't thank you enough for standing out in the rain with me for who knows how long till I finally came to a decision.The best customer service I've ever experienced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2020 ram 1500
I was lucky enough to meet Sean and Jason while there and Lithia should be proud to offer such helpful and genuinely nice guys as the "faces of the franchise". They both did outstanding work with no pressure on us. We love our new truck and are very happy we bought it there thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Need an A saleman? Ask for Dakota Griesel
I recently had an excellent experience with our salesman, Dakota Griesel. He's just about the best person I've ever worked with in sales, he was both patient and diligent. He went the added mile and solved a couple of side issues too. When I learned he had also served our country in Iraq, I understood why he was so accountable and tuned in. I would not hesitate to recommend him, in fact he "undid" a lot of ill will I've previously harbored towards car dealerships.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Owner
My 2020 Jeep Gladiator was my 6th vehicle that I purchased From this location, it was great experience like always.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase