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2019 state dealer award
View 6 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Nissan Of Eugene from DealerRater.

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They sell lemon's not happy now I have to have my

Thanks for selling me a xxx knowing that there was a problem and you still couldn't fix it I will tell everyone not to do business with lithia nissan. All they care about is getting there commission. Sad company

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jerrad Hutchens, we truly appreciate your honest feedback. Our manager will be reaching out to you.

Great employees amazing service!!

Employees were friendly amazing and Jason made my nightmare buying a car easy and enjoyable!! And the process begin to end did not take forever like some dealerships that take hours to even give you a final answer.. Jason was great I was in and out in quickly and appreciated how well they worked with me and my busy schedule!! And I got the best deal ever! I will definitely buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Aaron Bingham, General Manager

Excellent sales staff

We have purchased several cars over the years with our favorite sales guy, Billy Krebs. Great salesmanship. no pressure. awesome follow up. straight-shooter. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rachel D, reviews like this give us motivation and help us ensure we provide high-quality care.

Great customer service, answered any questions I had and...

Great customer service, answered any questions I had and got me in a great car. Keep things straight forward and they keep customer priorities over everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Andrewrbair, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lithia Nissan Of Eugene. We're looking forward to your next visit with us!

Great Experience

I have purchased a lot of cars in my lifetime. I hate it. This was the easiest, most pleasant car buying experience I have ever had. Billy, Jesse and John were all a pleasure to deal with. I still did not enjoy it, but it was the best ever. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jim, thank you so much for your positive comments about Lithia Nissan Of Eugene!

Fast and helpful!

Great experience today. The whole team was helpful and we found exactly what we wanted!! Stayed within budget and it was an easy process as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gena E, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great experience buying my new Nissan Kicks. I had been...

Great experience buying my new Nissan Kicks. I had been looking at the Kicks for quite a while and I am very happy that I finally was able to purchase one. I love the car and buying it at the Lithia Nissan in Eugene was easy, fast, and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Caleb Grey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lithia Nissan Of Eugene.

2014 Toyota Camry Purchase

Keith Strange was excellent. He tried very hard to get me the deal I sought and gave extra personal attention to my purchase. The car is in great condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sally, thank you for your kind review; we are happy to pass along your comments to the team here at Lithia Nissan Of Eugene!

Awesome experience

The whole staff was great but our salesman Keith Strange was awesome! He got us a the exact vehicle we wanted within our budget. We will definitely refer all our friends and family to Keith!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mg1222, we are so pleased you enjoyed your visit to Lithia Nissan Of Eugene!

2018 NISSAN FRONTIER SV 4X4 KING CAB

Brad was great. There was no pressure. We took care of business. I got the truck I wanted for a good price. Deal done. You guys did a great job detailing my new truck. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David C., thanks for your praise and kind comments about our team.