Reviews
Warranty work on my car
JJ Lawson was extremely knowledgeable and helpful during my visit. He knew that his technician would be able to fix my problem. I was pleasantly surprised that my car was washed and ready to go when I came back and got it. JJ's team is one in a million.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
service
Had a very good experience. I will continue to get my the needed services for my Juke at your dealership. The service staff is very friendly and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rogue purchase
Found the color and package of the Rogue we wanted on Nissan website. Internet salesman Steve Herron was very helpful from there on out. Painless experience from putting down a deposit to test driving to filling out financial paperwork for the 0 percent loan through Nissan Financial. Steve did a thorough job of giving us the Cliff Notes version of what we needed to know about the car's technology. No high pressure salesmanship, even when pondering the purchase of an extended warranty. Very professional people who treated us with respect. That's why we drove 100 miles to buy it from Lithia instead of our hometown dealership..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
courteous service
Service dept. is always courteous and strives to complete work in a timely manner. If there are any problems, they correct them as quickly as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My car got change oil and fixed recall everything
Everything looks perfect. I love this dealership coz the employee are entertain good and explain professional . I guarantee this dealership to refer to my friends and family. But in the future I will refinance my Nissan Altima to a lower monthly payment I hope you understand and granted my request. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Transmission and traveling
The Eugene Lithia was amazing they did a great job on my car. An they did everything they could for me to get home and make it to work the next day. They even rented a car for me for 2 weeks until my car was done and I was able to come back up from California.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John Layton
The service crew do a great job on taking care of my car! Always polite, prompt, and attentive.
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice guys and good service
Cord was very helpful and knowledgable. Just make sure you pickup your car before closing or it will be locked inside the gate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They are the best!
I have been taking my cars to Lithia nissan for 8 years now and they have been nothing short of fabulous! When I've had warrenty work they helped facilitate a connection with the local dealer, my cars aren't nissan's anymore. They are very knowledgable, trying to make things as easy as possible for me and I feel like they care about my needs and concerns. They are all fabulous there, but JJ is my favorite! He will take great care of you. Do yourself a favor and take your car to Lithia Nissan and rest easy that they will be fair with you and go above and beyond to make sure everything is taken care of. I'm so grateful for them. I look forward to taking my car in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always Professional and timely
I have a,ways had my 2009 Murano serviced at the point of sale. These guys are very good and I cannot think of one unpleasant experience. No surprises ever! Kent
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair