Lithia Nissan Of Eugene

I was SO IMPRESSED with your service department and EVERYONE in it!! Thank you all for such fast, friendly and excellent service! You guys had my car in & out in less than 24 hours and gave me a rental car while mine was being fixed. I have never been treated with so much respect and kindness at an auto dealership--EVER. The next time I buy a car it will DEFINITELY BE FROM LITHIA NISSAN OF EUGENE, even though I live in Portland! I cannot thank you enough for all your service department did! I will (and already have) recommend Lithia Nissan of Eugene to everyone I know in the market for a new car! THANK YOU SO VERY VERY MUCH!!! You have made a customer for life!

Great service and love walk-in appointment as works around our spur of the moment schedule. Free car wash was a nice bonus, too.

Once again the team at Lithia Nissan of Eugene took good car of me and my 2013 Altima. I have no problems with the car except for the pesky car-installed computer reminders that it is time for service. The 15,000 mile check-up was handled in a timely fashion, while I waited in the comfortable lounge area. My car is a joy to drive, because it is a Nissan and because it is serviced by a great team.

James Hunt was wonderful to work with. Up front pricing without fees or addons.

The service department is great. Always have my car serviced here and it gets done right.

After researching online me and my wife decided to go with a Nissan Altima and so the search began and ended just as quickly. We had checked out a few websites looking for the best deal and Lithia made it easy and worth the drive down from portland. The selection and savings were unmatched even in the Portland/Seattle area. I would recommend that anyone looking for a new car to give them a call before making any decision elsewhere.

Overall fantastic buying experience. Chad knew his job well. Didn't feel pressured. Very friendly staff. We will be back for our next car. Thank you so much!

This was my first experience buying a car, and it was definitely a good one. I felt like I was treated fairly throughout the process, and I was given a great deal on the car. Steve was very thorough in explaining and showing the different features of the vehicle during the test drive, and showed me other vehicles of the same model, with different options available. We ended up staying well past closing time, but I didn't feel like I was being rushed or pressured into anything at any time. I ended up purchasing the car that night, as it was everything and more that I was looking for, and at a price cheaper than I thought I would have realistically paid. Even after buying the car and having no further commitments to Lithia (I didn't do any financing), Steve called me to see how I liked my car, and made himself available if I have any questions on its features. This was a great car-buying experience! Steve and Lithia definitely have my recommendation and future business!

Wonderful experience. Would definitely recommend to friends and family. My salesman was Jordan McCray and he treated me very well and seemed to know his stuff.

I stopped by this dealership without an appointment, and was promptly greeted by a salesman. After he retrieved the key - which took about 5-10 minutes - from inside and allowed us to look at the interior, we started to talk about color options and whether the exact car I wanted could be brought in. I was told to wait where I was, and after 10 minutes, he came back and told me they had one in Portland. Then... the waiting started. I don't remember the exact series of questions, but I waited, and waited, and waited for information. When we started to talk pricing, he would "be right back" and leave. At one point, another salesperson came and started to talk to me, a "finance manager", but I was nowhere near ready to buy. After about a 15 minute wait, the original salesperson - who was going to "see what he could do" - came back and threw out a price $1000 off of what I said my maximum was, which was already well above the prices I already was aware of from other dealers in Oregon that I had researched, Beyond that, he didn't have any other financial information that necessitated his 15-minute exploit into the recesses of the building - and left me to imagine he was kicking up his feet in the back watching t.v. in the break room, chuckling over whether or not I would be duped by the game they were playing. Overall - I was waiting, and waiting, and waiting for basically nothing and felt as if I were being played. I had been to many dealerships at that point, and none of them treated me as horribly as they did. Today, I don't care if they have my perfect car for the exact price I'd want to spend, I wouldn't do it. Do not buy from these guys - you won't be treated as a person, and I'm shocked that this "game" is still so obviously run at this dealership. The guy was nice enough on the outside, but the entire experience was appallingly awful. I will never go back there. Good luck!