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Kendall Ford of Eugene

(1,160 reviews)
Visit Kendall Ford of Eugene
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 234-6587 (866) 234-6587
Used (866) 367-6159 (866) 367-6159
Service (541) 255-3929 (541) 255-3929

Reviews

(1,160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Ford of Eugene from DealerRater.

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This is my second time buying a vehicle from them and

This is my second time buying a vehicle from them and both times the sales team were great to deal with. Thank you, David Compton

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Notpmocdivad, thank you so much for your positive comments about Kendall Ford of Eugene!

They’re very easy to deal with no pressure whatsoever.

They’re very easy to deal with no pressure whatsoever. Service department has been very cordial also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Scott, your wonderful feedback and rating mean a lot to us.

Love my Maverick

Everyone at the dealership was so friendly I felt like I had known them all before. The whole process went smoothly and I was well informed about how to use all the options in my truck. I have driven it for a week and just love it. It drives so smooth, just like a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Linda Bates! We're so happy we were able to help you out!

Everyone at Kendall was so friendly and helpful from the

Everyone at Kendall was so friendly and helpful from the moment I walked in to the time I drove away in my new Macverick..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lindabates04, we are so pleased you enjoyed your visit to Kendall Ford of Eugene!

Not so great experience

The car I ended up purchasing is great but the purchasing process was terrible. Being gaslit into thinking you got what you asked for isn't good business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, our Customer Relations Manager, Kevin Hyde, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.

New Ford Bronco from Kendall Ford

My experience was great at the Kendall Ford in Eugene. Everyone was friendly and they worked hard to get me the best deal they could. And I love my new Bronco Sport..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

This dealership was courteous and great to do business

This dealership was courteous and great to do business with. They were very accommodating to my needs, and answered every question. They were able to get a better deal than we had talked about. Exceeded every expectation I had..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Anthony Lucas, Lenin Cisneros, and Dylan Tompkins. We will be sharing your feedback amongst our team. Take care and enjoy your new car!

I bought my 2023 F-450 Super Duty remotely, everything

I bought my 2023 F-450 Super Duty remotely, everything was done transacted without ever having step foot at the dealership. I live 3.5 hours away. The process was smooth and easy, Lisa Hayes saw to that and oversaw the whole transaction start to finish. I even got the truck delivered to me. I have a fleet of vehicles at my company, next purchase I won’t hesitate to contact Kendal Ford Eugene & Lisa H.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

We are so pleased with the service provided in finding

We are so pleased with the service provided in finding our new car. Staff was courteous and helpful, we found a car we love and got a great deal on it. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

They did everything it took to find the truck and color

They did everything it took to find the truck and color that I really wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review!