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Kendall Ford of Eugene

(1,155 reviews)
Visit Kendall Ford of Eugene
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 234-6587 (866) 234-6587
Used (866) 367-6159 (866) 367-6159
Service (541) 255-3929 (541) 255-3929

Reviews

(1,155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Ford of Eugene from DealerRater.

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New Ford Bronco from Kendall Ford

My experience was great at the Kendall Ford in Eugene. Everyone was friendly and they worked hard to get me the best deal they could. And I love my new Bronco Sport..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

This dealership was courteous and great to do business

This dealership was courteous and great to do business with. They were very accommodating to my needs, and answered every question. They were able to get a better deal than we had talked about. Exceeded every expectation I had..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Anthony Lucas, Lenin Cisneros, and Dylan Tompkins. We will be sharing your feedback amongst our team. Take care and enjoy your new car!

I bought my 2023 F-450 Super Duty remotely, everything

I bought my 2023 F-450 Super Duty remotely, everything was done transacted without ever having step foot at the dealership. I live 3.5 hours away. The process was smooth and easy, Lisa Hayes saw to that and oversaw the whole transaction start to finish. I even got the truck delivered to me. I have a fleet of vehicles at my company, next purchase I won’t hesitate to contact Kendal Ford Eugene & Lisa H.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

We are so pleased with the service provided in finding

We are so pleased with the service provided in finding our new car. Staff was courteous and helpful, we found a car we love and got a great deal on it. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

They did everything it took to find the truck and color

They did everything it took to find the truck and color that I really wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review!

Excellent staff and Management, no up selling Took me to

Excellent staff and Management, no up selling Took me to exactly what I wanted Quickly and professionally, got me out the door. Kudos to the team at kindle ford keep up your great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

Excellent transaction - professional and courteous from

Excellent transaction - professional and courteous from beginning to end. We felt very well taken care of by Martin and all Kendall Ford staff. Would definitely purchase from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bassfam4, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Ford of Eugene!

Good communication Responded to calls, texts, and

Good communication Responded to calls, texts, and emails Pickup purchased was as represented Relaxed atmosphere with very clean showroom and restroom. Knowledgeable sales staff that answered all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great customer service, the salesman was very

Great customer service, the salesman was very knowledgeable and showed many options in detail. Giving me the the chance to take my time to get a feel for the truck and did not rush me at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

At Kendall Ford everyone was very friendly, helpful.

At Kendall Ford everyone was very friendly, helpful. And knowledgably. Great place to shop for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mcarothers, we're happy to hear you had such a positive experience with our team!