Kendall Ford of Eugene

Thankyou Ryan Armstrong . You were very helpful explaining everything to me. I recommend Kendall Ford.

We had a great experience. We got just what we were looking for. We had a great salesman (Eetu) who helped us through the entire process. We were extremely satisfied and would buy here again.

Quick and simple process. Nice interations with sales, who accommodated to several requests I made.

Very easy experience. My sales guy was freaking amazing. I will dance at his wedding for sure

My daughter had a recall for some part of the front brakes. We called and scheduled the appointment for them to fix this free of charge. They called her halfway throughout the day and said some sort of cap was needing to be replaced in order to move forward on the recall. We questioned a little to try and figure out what cap he was talking about. He said something like a “butterfly cap”. He said he cannot do the recall without her purchasing this. He quoted us at around $100. Then at the end he said it was $75. We got the receipt later that day and looked to see what was actually needed. They replaced 20 lug nuts. Like what? Why the heck would we need to replace all 20 lug nuts before he could do the free of charge recall? They totally scammed her. They knew she wouldn’t know anything about a “cap”. He used some fancy words to dress it up and make it sound important. If he would have said “lug nuts”, we would have known what those were and could have made our decision. That’s a bunch of crap for them to do that to her. They knew xxxx well she wouldn’t know what a butterfly cap was. She did not need all 20 lug nuts replaced also. So be careful when getting any recalls. They will say something needs replaced. My advice, ask around and look it up before giving an answer.

They convinced me to drive 3 hours to buy a Lincoln Aviator that turned out to not have the options they had claimed. I bought another for much more money, but was not given an explanation of the features, although it was late and I needed to leave. They gave me the wrong manual, and I explained that I wanted to buy different tires - it came with very poorly rated tires. I followed up with an email about the manual and tires but never received a response.

I have no patience for sales and they got me in and out in hurry

We were fully satisfied with the process from the start to finish. Everything that we hope for was met with satisfaction

This was a excellent buying experience. The salesman, Jake Olsen, was very helpful and knowledgeable. Jayson Bates, the Finance Manager was also quick, friendly and efficient! This is my 3rd truck purchase from Kendall Ford. I highly recommend them to anyone wanting a positive buying experience.

They were very helpful with my purchase got me what I was looking for thank you