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Kendall Ford of Eugene

(1,155 reviews)
Visit Kendall Ford of Eugene
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 234-6587 (866) 234-6587
Used (866) 367-6159 (866) 367-6159
Service (541) 255-3929 (541) 255-3929

Reviews

(1,155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Ford of Eugene from DealerRater.

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The people were friendly and helpful.

The people were friendly and helpful. They answered our questions. They showed us the carfax report. Would deal with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Everything about our experience was positive.

Everything about our experience was positive. Each person we interacted with was polite, kind and helpful. They worked with us on getting a fair amount for our trade in as well as financing options for our purchase. Very satisfied overall. Thanks Kendall Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Hillary, we are very happy to have provided you with such a positive experience!

Tomjohnston23@gmail.com

They were friendly and out going I went in for a different truck than what I got but they found a great new truck for me at a great price and good interest rate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thomas James Johnston, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kendall Ford of Eugene.

Martin was incredible at getting me the info I needed.

Martin was incredible at getting me the info I needed. Helped me make the best educated decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brian H., thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Ford of Eugene!

Kendall Ford found me the right F-150 to fit me.

Kendall Ford found me the right F-150 to fit me. Sofia and Martin worked together in a very professional manner. I was very pleased with the process. Kieth in the finance department was very helpful, Brennan in parts along with Steve in accessories were available to schedule bed covers, wheel well liners, taller tires and a bed cover. No pressure from anyone, just helping me find what I wanted on my timeline.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Sandyt, we are very happy to have provided you with such a positive experience!

This is my second time buying a vehicle from them and

This is my second time buying a vehicle from them and both times the sales team were great to deal with. Thank you, David Compton

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Notpmocdivad, thank you so much for your positive comments about Kendall Ford of Eugene!

They’re very easy to deal with no pressure whatsoever.

They’re very easy to deal with no pressure whatsoever. Service department has been very cordial also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Scott, your wonderful feedback and rating mean a lot to us.

Love my Maverick

Everyone at the dealership was so friendly I felt like I had known them all before. The whole process went smoothly and I was well informed about how to use all the options in my truck. I have driven it for a week and just love it. It drives so smooth, just like a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Linda Bates! We're so happy we were able to help you out!

Everyone at Kendall was so friendly and helpful from the

Everyone at Kendall was so friendly and helpful from the moment I walked in to the time I drove away in my new Macverick..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Lindabates04, we are so pleased you enjoyed your visit to Kendall Ford of Eugene!

Not so great experience

The car I ended up purchasing is great but the purchasing process was terrible. Being gaslit into thinking you got what you asked for isn't good business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, our Customer Relations Manager, Kevin Hyde, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.