Skip to main content

Kendall Ford of Eugene

(1,162 reviews)
Visit Kendall Ford of Eugene
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 234-6587 (866) 234-6587
Used (866) 367-6159 (866) 367-6159
Service (541) 255-3929 (541) 255-3929

Reviews

(1,162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Ford of Eugene from DealerRater.

Want to share your experience with this dealership?

Write a review

I had a great experience in purchasing my truck at

I had a great experience in purchasing my truck at Kendall Ford. They made it as easy as possible. A Five Star experience all the way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Simple, fun and easy purchase.

Simple, fun and easy purchase. Highly recommend Kendall Ford. Great location with friendly and attentive staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

One of the best experiences purchasing a new vehicle,

One of the best experiences purchasing a new vehicle, great job Kendall Ford and Anthony, our sales rep. After waiting 8 plus months on a retail, we are the proud owners of the new Maverick Hybrid.. And well worth the wait! Great vehicle, all its hyped up to be. Several changes to purchase order because of different restraints in the build and supply issues. No ADM, price locked from time of purchase, very easy buying process and was out the door in record time. Loved seeing so many new vehicles coming in and many happy customers setting around the round tables finalizing their deals!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

I had an issue and Layne took care of the issue.

I had an issue and Layne took care of the issue. She is a great employee. 5 stars for her. Give her a raise. She is worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Everything about our experience was excellent.

Everything about our experience was excellent. Tyler helped us learn about our new Maverick. Dylan get us through the paperwork quickly. The whole team was respectful, considerate and low pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Tyler, my salesman, was great.

Tyler, my salesman, was great. He answered all of my questions and never pressured my decision. He also ordered a new Maverick and totally understood the frustration of having to wait for several months to be able to drive it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that Tyler provided you with a great car buying experience. If you have any further questions, please give us a call. We're always happy to help!

Terrible service

Very disappointed with your service yet again. This is the second time I have given you a chance. I have been dealing with Landon in Eugene all week on trading in my vehicle and getting a bronco. I work out of town so it’s been through email. I spent a bit of time getting him all the info , and said I would be down Sunday. He promised me that their were several broncos on the lot. I came down today too find no broncos available. This is the second time this has happened too me at the Eugene branch. Very unhappy with your sales team! 😡

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, thank you for leaving us feedback. We would like to help address your concerns so please contact our Customer Relations Manager, Kevin Hyde, at (541) 335-4290 at your earliest convenience. We look forward to speaking with you.

Race red 22 gt fastback

Came in there with my Ford F3 50 traded it in on a red Mustang GT worked with Jenny in sales she was very knowledgeable with the vehicle and it was a pleasure working with her

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Nick Gray, thank you for the high star rating!

I really appreciated the sales persons clean cut

I really appreciated the sales persons clean cut appearance, communication skills and professionalism. The finance closing person was also excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Acmeorkid1, we appreciate you taking the time to leave us this feedback.

Consumer response

I can see it will take a lot of short battery only trips to get to the 105 mpg, The Escape has a lot of annoying road noise, I would like to know if it is normal to this vehicle? At this point I am averaging 75mpg and like the vehicle.

Consumer response

See above

Shopping Experience with Andrew Brown

Andrew Brown is an exemplary salesman. He was honest and informative. We bought a Mazda Truck. He clearly explained every aspect of the truck and made us feel at ease. Our experience was enjoyable. Andrew is exceptional! Five stars. We will buy our next vehicle from Andrew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your feedback! We hope you have a great day!