Skip to main content

Matt Lafontaine Automotive

(119 reviews)
Visit Matt Lafontaine Automotive
Sales hours: 8:00am to 5:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:00pm 7:30am–5:00pm
Tuesday 8:00am–5:00pm 7:30am–5:00pm
Wednesday 8:00am–5:00pm 7:30am–5:00pm
Thursday 8:00am–5:00pm 7:30am–5:00pm
Friday 8:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–1:00pm Closed
Sunday Closed Closed
New (989) 710-2714 (989) 710-2714
Used (989) 710-2707 (989) 710-2707
Service (989) 710-2554 (989) 710-2554

Reviews

(119 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matt Lafontaine Automotive from DealerRater.

Want to share your experience with this dealership?

Write a review

Everything is working good now It took a while while the

Everything is working good now It took a while while the dealership in Florida mucked everything up after breaking the block while changing the starter. Pulling the motor out then welding it and then reinstalling it sending back to us after a month in the shop in Fla. they sent the truck back to Michigan it never ran right. Took it to Matt Lafontaine in Grayling they worked on it for another week finally figured out that a cable was not plugged in right and was causing motor too not run right. Mind you it wouldn't have been bad however the problem was unusual and very difficult to trouble shoot. However as I sad its running fine now after parts and Labor $1,700.00 they did a good job, the Dealer in Destin Fla. Did not!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always have good service when I take my car here.

Always have good service when I take my car here. They have a good team and very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Place

Awesome dealership love the service department. Very Timely also informative. I Definitely recommend this dealership for all your Automotive needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

deer/Car accident Repair

This Team did an amazing job. The staff was very friendly and professional, they provided a very nice loaner car. they kept me well informed on the progress of my repair. The repair was done extremely fast. My truck came back to me looking like brand new and they even detailed the interior. Great job Team MLA

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Professional and well organized.

Professional and well organized. Both sales and service are high quality. Process is easy and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Matt LaFontain service department

The Sevice department Staff is very friendly and patiently explained everything to me. They also helped me to redeem my Chevrolet Rewards points towards my purchase of accessories for my 2024 Silverado.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

James, we're happy you found our staff to be so supportive during your experience here at Matt LaFontaine Automotive, INC.. We are always more than happy to assist you if anything else comes up. Take care!

Excellent service from start to finish!

Excellent service from start to finish! I will definitely recommend this dealership to all my family and friends!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scott and the team at Matt LaFontaine Grayling Michigan

Scott and the team at Matt LaFontaine Grayling Michigan were very friendly and professional throughout the process of trading in and purchasing my 2024 Silverado truck. Great Job and thank you! Jim R.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Matt LaFontaine Automotive, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

I've never had an experience less than stellar - but this

I've never had an experience less than stellar - but this one far exceeded my expectations. I had front and rear end damage from two different incidents. When my vehicle was returned, it looks BRAND NEW - and smells it too. A complete detail was done on the inside and outside of my car! In addition, I was able to have a courtesy car the entire time my vehicle was being fixed and the body shop was in constant contact with me. They also took care of all the communication in regard to my claim so I was able to remain hands-off with my insurance company and just let the professionals handle it. Will never go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Satisfied Customer

I just love this place. Friendly, knowledgeable, accommodating staff. I am treated like family there and that means alot. Highly recommend this place to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Melinda, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!