Reviews
We were traveling and they made the effort to get us in
We were traveling and they made the effort to get us in even though they were very busy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Recall warranty work
Thank you Brian for your outstanding communication and service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello there! We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
This has got to be one of the best car lots I have been
This has got to be one of the best car lots I have been to in a long time they were so very helpful and understanding of my situation tristan mihm , mike folsom and larry griner were fantastic and took very good care of me and made sure that I did not leave their lot disappointed those three have the best customer service I have seen in a long especially from a car dealership I appreciate all three of you and thanks again guys! ##GOLYTHIA##
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dave, we are so happy to read such a great review about Lithia Chrysler Dodge Jeep Ram FIAT of Helena! We are always more than happy to assist you if anything else comes up. Take care!
Purchase a new car
As soon as we drove onto the dealership parking lot we were greeted by a salesman. We showed him what we wanted to test drive. Very helpful and prompt on helping us with your purchasing wants. Friendly salesman, was able to answer our questions. he made the purchasing process easily and quick
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jenny, thank you for your kind review; we are happy to pass along your comments to the team here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change
Oil change was done quickly, and the people were friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Lithia of Helena
Very good service, . Everybody was great. Stefanie was outstanding. She provided me with all of the information that I asked.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena! Please don't hesitate to reach out if there's anything additional we can do for you.
Very disappointed, month after we sign the agreement I'm
Very disappointed, month after we sign the agreement I'm still getting loan inquiries letters. The cost of the maintenance agreement was never mention by the salesman.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (877) 361-6644 to discuss this further.
Service on vehicle
We asked to have a few things checked, and we were charged a Service Charge for each individual thing that was checked...that is ridiculous. Back in they day, you were charged by the hour, which still allowed for service dept to steal your money by working slowly, but this new system is basically the same thing. We were charged over $400, for oil change, rotated tires, and to check 4 things on the vehicle that the Service Dept ended up saying didn't need to be fixed at all. It came out to around $300 to have things checked and not fixed. This definitely feels high to the customer.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
They were extremely helpful and went above and beyond to
They were extremely helpful and went above and beyond to help me surprise my son.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Keep oil change
Very good quick friendly service. It is always that way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!