Reviews
Write a reviewRocky was very helpful, patient, and courteous in helping...
Rocky was very helpful, patient, and courteous in helping me find the "right" Mini. I highly recommend this dealership for anyone looking to buy a new or used Mini.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Team at Northwest Mini is everything you wouldn't...
The Team at Northwest Mini is everything you wouldn't expect from a car dealership, they made finding and buying the right vehicle a ton of fun! You won't find a high pressure environment or have any anxiety, they make you feel at ease from the moment you walk on the lot. It is clear the "family" at NW Mini understand the vehicles and enjoy them - they made it easy to find the vehicle that was perfect for us, fitting our needs and our personalities. I was impressed at how easy it was to come to an agreement on my trade in and the purchase price. It's difficult to describe how becoming part of the Mini community has change our view of owning a vehicle - fun is an understatement!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jason was very knowledgeable, professional and made the...
Jason was very knowledgeable, professional and made the whole car buying experience stress free. He took the time necessary to make sure we understood every feature of the car, without diving deep into the owners manual. Love this dealership and look forward to an ongoing relationship.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
As a couple this is the second NEW vehicle we have...
As a couple this is the second NEW vehicle we have purchased together. The first experience was horrendous and we were very hesitant when we drove onto this dealers lot. We were observed, and given space. When we looked as if we were ready to ask questions Rocky was right there waiting with answers lacking pressure. It was amazingly pleasant. He made us feel very welcome and comfortable with the most honest, no surprises later responses. We will recommend all family members and friends use this dealership. And thank you very much for the time spent on the phone calls, paperwork & continued follow up emails. We feel very much a part of the MINI family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rocky was great to work with. He was friendly and helpful...
Rocky was great to work with. He was friendly and helpful and never pressured me. I've already recommended him to a couple family members. This was my first MINI purchase and overall I am pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
In buying cars over the last 40 years, this has been our...
In buying cars over the last 40 years, this has been our best experience with a dealer. Honesty, accuracy, attentiveness and follow through would describe our experience at NW MINI. Brad Davis is terrific.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car purchase ever! Brad Davis was fantastic to work...
Best car purchase ever! Brad Davis was fantastic to work with when purchasing our new MINI. It was to be a surprise for my wife and we were able to do set it up completely over the phone and with email. I found a Chili Red one on Northwest MINI's website that had most everything she wanted our MINI to have for options; it was only missing the bonnet stripes. Brad took care of that and everything else to make the surprise happen. He was professional, knowledgeable and fun throughout the process. Brad had a couple of ideas on how to do the unveiling and we came up with a plan together. When we arrived at the dealership, everyone at the showroom was in on the surprise except my wife. Brad was with another client, but would sneak over to check on us while the others in the dealership kept my wife occupied. Brad had it under a cover with a giant red bow. Brad was the complete showman when he met up with my wife and I. When he asked what we were looking for she told him she really wanted to look at a gray one! I was shocked and silent, but Brad handled it smoothly. He kept talking to her and finally she let it out that red was what she really wanted but there were none on the lot. He then told her he had one under the cover that was already sold, but the owners were coming later to pick it up. He told her to go peek at the red one while he got the keys for the gray. We lifted the cover and then she says it is exactly what she wanted: Chili Red, white top, sunroof, and white stripes. He then told us we could sit in it if we promised to not get fingerprints anywhere as the owners were real picky! The entire showroom was now surrounding us in anticipation of the surprise. It was great fun as she screamed like a game show contestant when she found out it was hers! Brad still checks in to make sure we are happy and knows us by name when we visit the dealership. Great service during the purchase and 3 months later. Go see Brad!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Mini and so far I love it. My experience with Rocky...
First Mini and so far I love it. My experience with Rocky was great. He knows the vehicles and ALL the options you can add. I would definitely recommend him, and the dealership, to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On a Friday afternoon, my wife and arrived at the...
On a Friday afternoon, my wife and arrived at the dealership (unannounced) to look at a Mini. Rocky juggled our visit and that of another customer (one with an appointment) with grace, never making us feel left out of the process. We purchased Mini Countryman that exceeded our expectations. Thank you Rocky!!!! Hopefully this is the first of many Minis, Craig and Patti
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rocky, thank you for making my new car buying experience...
Rocky, thank you for making my new car buying experience so great. I first went to the dealership in Portland and did not have a postive experience. My friends had purchased 3 Mini's from NW Mini and raved about their experience. The sales person they had worked with was off, however, Brad emailed me back and referred me to Rocky. Rocky immediately called me and set up an appointment for the same afternoon. I drove up from Vancouver dreading my next car buying experience of high pressure and another sales person taking advantage of a female by herself. Boy was I wrong. I was treated with respect, no pressure, and straight talk. Rocky was the type of salesperson you only dream about. I absolutely love my new Hot Chocolate MINI. Rocky took the time to explain the instrument panel and all other important things I needed to know. He was kind, considerate and and passionate about MINI's! Ladies, don't put off buying a car because you just dread that whole car buying thing. Call Rocky. You'll be glad you did. Buying my MINI was like buying a fabulous pair of shoes. They look great and make you feel so good, almost as good as driving my new MINI!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car