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Crippen Automotive

(1,196 reviews)
Visit Crippen Automotive
Sales hours: 9:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:30am–8:30pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (877) 813-8873 (877) 813-8873
Used (833) 655-2932 (833) 655-2932
Service (888) 837-3839 (888) 837-3839

Reviews

(1,196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crippen Automotive from DealerRater.

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Chevy Avalanche,

I had a great exsperience at criipen. My sales man Rodney Sumpter was great and very easy to work with i appriciate everything the guys did to help me get into my new truck . I will be back in the future for future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast Service

I started researching for a new "used" vehicle about a two months ago and new what I wanted. I found the vehicle I wanted here at Crippen and reached out. Al Travis is the salemsan that took my initial call. He checked in on the vehicle and got it set up for a full detail as I made my way out to the dealership. I wanted to make sure the vehicle would still be there since I was driving from an hour away. As soon as I got there the vehicle was ready for a test drive. The service here has been excellent and fast. I am very pleased so far with my experience here at Crippen and Al. Thank you,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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my brand new mazdacx5

Carol and my experience with Trent, Richard and Kyle at Crippen Mazda dealers was just outstanding. They were so friendly, knowledgeable, professional and caring. In our many years of car buying and leasing this was the best experience we have ever been involved in. Their concerns for us and out buying needs was excellent. We felt better about ourselves and our purchase of a Mazda cx5 because of Trent', Richard and Kyle, plus Chris at the financial end of the purchase. We are so happy about our purchase of the Mazda cx5 and look forward to our driving experience with this vehicle. We would definitely lease again from Crippen Mazda and the above gentlemen. Ron and Carol Mott

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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my terrain

I drove to Holland Mi on Monday via Gunn Lake and got over 32MPG on the last 50 miles. I love this truck, so quiet and comfortable. Thank you Lisa for helping me with this purchase!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great and Speedy Service!

Great Service! Rodney was amazing! Very prompt and took me through every step personally. He even connected my phone via bluetooth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great snd speedy service

Crippen was an amazing dealer to work with! Price up front was the best we found anywhere! Had the Van I wanted and the price I wanted to pay. Rodney was a superb salesman. Took me through each step promptly and efficently. Even helped me connect my phone to the van with bluetooth. Was an amazing salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My First Car Buying

Rodney was very nice and helpful along the car buying process. Chris was helpful and straigh forward with the financial part. I would recommend Crippen to those looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!!

I purchased a pre owned Malibu from Crippen. My salesman Al Travis was great to work with and Chad in finance made it easy. Great place to purchase a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SALES SERVICE

RODNEY DID A GREAT JOB GETTING ME THROUGH THE PURCHASING PROCCESS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Great Service, quick and easy transaction. Would recommend to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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