Reviews
Easy purchasing experiance
Rodney was a great help to us finding a newer used car. Made our experiance very easy and would recommend anyone to come here when looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service!
This is my second vehicle purchased from Crippen. As usual my sales person Al Travis was very efficient and fun to work with. Would highly recommend Crippen and Al to anyone in the market for a new or used vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying Expierence
My experience was wonderful. My husband and I drove down one evening and purchased our Lacrosse. Kyle Whitbeck was great he took his time and explained everything to us. We were very impressed with the dealership and would recommend everyone give them a try.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Positive Experience at Crippen
I just purchased a 2012 Certified Pre-Owned GMC Terrain from Crippen. Al Travis was my salesperson; he did a wonderful job of taking me through all the steps of the buying process. He is very knowledgeable and made the experience enjoyable. There was a possible issue at the end of the transaction and Al followed through and made sure things were right. All in all, a very positive experience. I would definitely recommend Al Travis and Crippen Auto Mall.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Impressive service at Crippen
My salesman Al Travis was great. He made it easy to make the trip to Lansing from North Carolina to purchase my new Camaro. Would highly recommend this dealership for anyone looking to purchase a vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Vehicle
Very Happy with my experience at Crippen Auto Mall. Kyle Whitbeck and the Finance team went above and beyond to make sure we were very well taken care of and all need meet. Would highly recommend Crippen Auto Mall and their team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cadillac CTS
I was sent to Crippen by my brother in law. He had worked with Kyle previously at his golf shop and said he would take care of me. I am very happy with my car and will defiantly be back to buy again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
The sales experience was great, Mark Doherr had what I wanted in a Terrain. He showed me all the features and was there to answer questions after the sale as well. Chris Harter simplified the paperwork. It was a low pressure experience and I will be back for my next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT STAFF
CHAD AND RODNEY DID AWESOME HELPING US OUT TODAY WITH EVERYTHING. WE ARE VERY PLEASED WITH OUR VEHICLE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience!!
Very nice buying experience from start to finish. Our salesman Al Travis was very informative, honest and up front about everything, very refreshing!! Would highly recommend Crippen to anyone in the market for a vehicle!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase