Reviews
I have done business here fit over 40 years buying new
I have done business here fit over 40 years buying new and used cars and service. Great personally in all departments.Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was the Best car buying experience ever.
This was the Best car buying experience ever. We were able to shop, with out being harassed, and when we were ready Ms Terra was right there for us…. The Finance manager was even better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome staff and service.
Awesome staff and service. Friendly, professional and fast! Walt Massey is a wonderful dealership to purchase from and their follow up is exceptional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great selection, wonderful people.
Great selection, wonderful people. I’ve bought three trucks from them and they have always been helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Not pleased with the way they recommend that I let them
Not pleased with the way they recommend that I let them replace my cabin air filter when I had just changed it about a week before and then they did not put my glove box back in correctly and left a piece laying on my truck floor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re sorry to hear about your experience and appreciate you bringing it to our attention. That’s not the level of service we aim to provide, and we’d like the opportunity to make it right. Please reach out to us directly so we can address this with our team.
Where to start.
Where to start. Mandal would not return calls or take me seriously. I called Massey and got a call to action immediately within 5-10 minutes. Got my new 2025 Sierra Denali EV that week. Great communication and customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always great to customer service and everyone is always
Always great to customer service and everyone is always helpful.we’ve going to Walt Massey for our service needs .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your continued support! It’s great to hear that our team consistently delivers helpful and friendly service. We’re grateful to be your go-to for all your service needs!
She is wonderful at her job… she is very informative and
She is wonderful at her job… she is very informative and very nice to work with.. She is extremely polite and very friendly to deal with..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad to hear about your positive experience! It’s great to know she made such a strong impression with her professionalism and kindness. We’ll be sure to pass along your kind words!
Needed a trailer hitch mount for a recently purchased
Needed a trailer hitch mount for a recently purchased car. Was able to get one installed the day of inquiring. Work was completed within the timeframe promised and made to feel comfortable while waiting. Of course it was expensive, it was a dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing your experience! It’s great to hear our team was able to get your trailer hitch installed the same day and kept things on schedule. We're glad you felt comfortable while waiting—we’ll always do our best to deliver prompt, quality service.
Great sales representative and paperwork was easy-to-use.
Great sales representative and paperwork was easy-to-use. Would refer to a friend if asked.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We’re glad to hear you had a smooth and positive experience with our sales team! It means a lot that you’d recommend us to a friend—thank you for the support!