Reviews
Great experience Tiffany was awesome enjoyed dealing with
Great experience Tiffany was awesome enjoyed dealing with her made it easy would recommend 100%
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad Tiffany made the process easy and enjoyable for you! Thank you for the recommendation—we truly appreciate it.
Tiffany was absolutely amazing.
Tiffany was absolutely amazing. She provided my wife and me with exceptional customer service—thorough, attentive, and truly committed to putting the customer first. Her professionalism and care made the entire experience seamless and enjoyable. We highly recommend choosing Tiffany as your sales consultant. Great job, Tiffany—thank you for everything. We love our truck!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That’s wonderful to hear! Tiffany’s dedication to providing attentive and professional service really shines through, and we’re so glad she made your experience seamless and enjoyable.
I get a Military discount it shows on the bill but they
I get a Military discount it shows on the bill but they charge me the regular price
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Sorry for the confusion with your military discount—that’s not the experience we want. We’ll review your repair order and make sure the discount is correctly applied, issuing a refund if needed. Please contact our service manager, Robbie Lebert, at 601-495-1996, or share your RO number and best contact so we can make this right right away.
We had a wonderful experience at Walt Massey.
We had a wonderful experience at Walt Massey. Eli was such a sweet gentleman.. such a polite young man. The same goes for Christian. We couldn’t have asked for a better experience…
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad to hear Eli and Christian made your experience such a great one! Polite, attentive service is what we strive for, and it’s wonderful to know they made such a positive impression.
Spoke with Tiffany Rudolph, great sales person who was
Spoke with Tiffany Rudolph, great sales person who was very informative, as well as upfront abiit pricing and options.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad Tiffany made your experience such a positive one! Her knowledge and honesty are a big part of what makes working with her so enjoyable.
Great customer service, attentive staff, no hassle
Great customer service, attentive staff, no hassle business model. Treats every customer as 1 of 1.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing this! Our goal is to make every customer feel valued with a simple, no-hassle experience, and it’s great to know our team delivered that for you.
Salesman Jeff was awesome to work with.
Salesman Jeff was awesome to work with. He was awesome! It was an enjoyable experience working with him and I would buy again through him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re happy to hear Jeff made your experience so enjoyable! It’s great to know he went above and beyond, and we look forward to helping you again in the future.
Very professional and up front about wait times.
Very professional and up front about wait times. The staff is always friendly. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your recommendation! It’s great to know our team’s professionalism and friendly approach made your visit a positive one.
Test drove 3 used trucks and 2 had issues.
Test drove 3 used trucks and 2 had issues. Drove 1 home 100 miles to find it was 1 gallon short of coolant. They need to do a better job of checking vehicles before they put them on the lot for sale. They did repair it and were very apologetic, but it shouldn't have happened. They are almost impossible to get on the phone.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We’re sorry to hear about the issues you encountered during your visit. Vehicles should always be thoroughly checked before they’re placed on the lot, and we appreciate you giving us the chance to make it right. We’ll also review the concerns about phone communication so it’s easier to reach us in the future.
They are always friendly and helpful.
They are always friendly and helpful. The Service Department is phenomenal. I would recommend Walt Massey of Lucedale anytime.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That’s wonderful to hear! We’re glad our team in Lucedale continues to provide the kind of service you can count on. Thank you for recommending us!