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Walt Massey Chevrolet GMC Lucedale

(1,098 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (601) 440-1220 (601) 440-1220
Used (601) 440-1719 (601) 440-1719
Service (601) 975-3218 (601) 975-3218

Reviews

(1,098 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walt Massey Chevrolet GMC Lucedale from DealerRater.

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Awesome staff and always a pleasure to talk with Jessica

Awesome staff and always a pleasure to talk with Jessica and Kenda in the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear that! Jessica and Kenda will be thrilled to know they made your visit such a positive one. We truly appreciate your continued trust and kind words.

Eli and the team were patient and willing to answer all

Eli and the team were patient and willing to answer all of my questions. I never felt rushed or pressured throughout my entire experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear Eli and the team made your experience comfortable and pressure-free! Taking the time to answer every question is something we value. Thank you for sharing your feedback and for choosing us!

I have always experienced a warm welcome and professional

I have always experienced a warm welcome and professional care. Everyone makes you feel important.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear that you consistently feel welcomed and well cared for! Our team takes pride in making every customer feel valued and appreciated. Thank you for your continued trust!

Very happy with my advisor Jessica, she took great care

Very happy with my advisor Jessica, she took great care of me and made sure all of my concerns were taken care of

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear Jessica provided such great care and made sure all your concerns were addressed! We’ll be sure to share your kind words with her—thank you for choosing us!

Polite, laid back, and operated at my pace.

Polite, laid back, and operated at my pace. Listened to what I wanted and delivered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear our team provided a relaxed, customer-focused experience and delivered exactly what you were looking for. Thanks for sharing your feedback and for giving us the opportunity to earn your business!

Great experience, I had Jessica order my parts weeks ago

Great experience, I had Jessica order my parts weeks ago , I finally was able to get out of my service vehicle long enough for this repair

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re glad everything worked out and that Jessica was able to get your parts ordered and repair completed! We appreciate your patience and are happy we could get you taken care of.

Great dealership great service.

Great dealership great service. I will recommend the dealership to others and hopefully they’ll buy from them.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear you had a great experience with our team! Your recommendation means a lot to us, and we appreciate you sharing your positive experience with others.

They finished all problem.

They finished all problem. Kept me posted through out the process. Continue to check on me and saw to my comfort.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear our team kept you informed and made sure you were comfortable throughout the process! Thank you for sharing your experience and for trusting us with your vehicle.

Destany was great!

Destany was great!!! I made an appointment and my car was taken in before appointment time and finished in a timely manner. Great service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear Destany took great care of you and had your vehicle serviced quickly! Thank you for sharing your experience and for choosing us!

Dealership is fine.

Dealership is fine. Difficulty is with General Motors finding a complete solution to my radio issue.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your honesty and patience as we work through the issue with GM. While some manufacturer concerns can take time, our team will continue to advocate on your behalf to help reach a full resolution.